Changelog
Follow up on the latest improvements and updates.
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List products in your catalog that are in-demand on Walmart through the new opportunity report!
To access the report:
- Make sure your Walmart account is connected.
- Select Opportunities under the Reports navigation item, or click this link.
- Filter the Listed Channels column to "Not Listed - Walmart".
- Select the products you want to list and click Stage in the bulk actions to kick off the listing process.
- For in-demand products that are already listed to Walmart, you can filter by WFS stock status to explore opportunities to fulfill with WFS.
Learn about the details of the release in our support article.
new
Storefront
Latest Feature Rollout: Store Locations
We’re excited to introduce our new Store Locations feature, making it easier for you to manage multiple locations and enhance your customers' shopping experience. Setting up store locations is simple: head to
Settings -> Shipping -> Store Locations
to add or edit any store. This ensures that your physical locations are accurately reflected on your storefront. We’ve also introduced a widget to search for nearby stores, making it easy for customers to find the most convenient store location. By entering a store name or address, users can quickly locate nearby stores better.
Frontend:
Backend:
When adding a new store location, it’s important to include the latitude and longitude, especially if the “Show Distance to Store” option is enabled for One Page Checkout. These coordinates can be automatically filled using Google Autocomplete or manually entered via Google Maps, making it easier to ensure location accuracy.
Additionally, you can now assign specific store locations to individual customers. By navigating to the Customer Edit page, you can assign locations under the Assigned Store Locations section. If a customer has specific stores assigned, only those locations will appear during checkout, offering a tailored shopping experience.
A new option called Ship to Store Only has been added, allowing you to restrict orders to store locations only, hiding other shipping address options. This is ideal if you want to ensure customers are shipping directly to a store location rather than providing a home or business address.
In addition, you can customize how store locations appear on your storefront. Use the $$STORELOCATIONSSEARCH$$ merge code to search store location option or use the $$STORELOCATIONSDROPDOWN$$ code for a dropdown menu. Locations can be sorted by distance, sort order, or alphabetically.
Finally, this feature is fully integrated with the API, giving you the ability to create, edit, and manage store locations. For more details, check out the API documentation here. This allows for easy integration with other systems, providing you with more flexibility and control.
For more information on store locations, check out the full knowledge base article on Store Locations and Store Pickup.
new
Marketplace Management
Enhanced Listing Status Icons and New Amazon Statuses
We're pleased to introduce our latest SellerActive update, which focuses on improving the way you view and manage your listings across channels. This release includes a significant update to our listing status icons and introduces two new statuses specifically for Amazon listings.
Updated Listing Status Icons
We’ve updated the listing status icons to a lozenge-style design, offering a clearer and more intuitive way to identify the current state of your listings. These new icons are designed to help you quickly understand the status of each listing, making it easier to manage your products across multiple channels.
- Before:
- After:
Introducing Two New Amazon Statuses: "Channel Warning" and "Channel Error"
We’re also adding two new statuses to provide more transparency for your Amazon listings:
- Channel Warning:This status indicates that there’s an issue with your Amazon listing, but it remains available for sale. Examples of warnings include missing product information, such as a description or brand name. While your listing is still active, these warnings signal areas that need attention to maintain the quality and visibility of your product.
- Channel Error:This status means your Amazon listing my no longer be available for sale or that the most recent update to your listing was not accepted. Issues that may cause a Channel Error include pricing problems (e.g., price too high) or policy violations, such as a copyright infringement. Listings with this status require immediate action to resolve the underlying issue before they can be made active again.
How We’re Sourcing This Information
These new statuses are powered by Amazon’s Listing and Product notifications, allowing us to provide accurate, real-time information directly from Amazon about your listings.
How Does This Benefit You?
The updated lozenge icons and the addition of the Channel Warning and Channel Error statuses give you immediate insight into potential issues affecting your listings. This means you can address problems more efficiently and reduce the time your products are impacted by Amazon-related issues.
For example, if another seller removes a product description from an ASIN you’re selling, you’ll receive a Channel Warning indicating that the description is missing. In many cases, you already have the correct information in SellerActive, so you can simply publish an update to Amazon to restore the description.
new
improved
fixed
Marketplace Management
MCM Release Notes 9.10.24
Updates
Big Commerce
- Thumbnail images- When importing product images from BigCommerce, we will now always pull in the thumbnail image as the primary image, even when that image is outside of the top 7 images in the product.
- FBA Orders- You can now opt into exporting FBA orders to BigCommerce for reporting and analytics. To enable this setting, go to the BigCommerce integration and turn on 'Include FBA in order exports.'
- Multi Store- If you are a multi store BigCommerce user, you can now integrate each of your stores with a Cart Marketplace Management account. During the installation process, you can choose which MCM account to integrate the new store with, or create a business to provision a new MCM account.
Import Shopify POS
- We have given you the ability to enable Shopify Point of Sale orders to import in addition to your standard Shopify orders. To turn this on, go to the Shopify integration and enable 'Import POS Orders' beneath the 'Import Orders' setting. Daily Sales Reports
- We are beginning a multi-stage effort to enhance our reporting and to bring value to our clients outside of our application. To start with, we have enabled a Daily Sales Summary report which shows profit for each channel you sell on. Look for us to enhance these reports in the near term and if you have any request for emailed reports, please submit a feature request. Bug Fixes
- Goals Met- All mirrored pricing strategies were showing "0%" as their goal met, this has been updated to accurately show the percentage of items achieving the pricing strategy goal.
- Product Imports without UPC- Because Walmart has lifted their requirement that all products contain a product identifier, we have also removed this requirement before they would import into MCM from Walmart.
- Promotion Discount- There was a bug in the Profit by Channel reporting that duplicated order level discounts for each item in the order, resulting in incorrect profit. This has been resolved to show the correct promotion applied to each order item.
- Report Sorting- A bug was introduced earlier in the month that resulted in broken sorting behavior when sorting by anything on the reports. This has been fixed and you can now sort correctly from any of the columns in the reports.
- Missing notifications- Previously, if a duplicate notification type (upload complete, for example) was delivered and the first one remained unread, the notification bell did not light up to show you that there was a new notification. We have updating this behavior to always show new notifications when they happen.
- WFS mapping- The app allowed you to map WFS fulfillment centers to Tik Tok or Shopify locations, even though you cannot fulfill orders from those channels via WFS. This ability has been removed.
We’re excited about our latest rolled out feature: the My Account template for account pages! This new addition is here to make managing and customizing your account menus easier and more efficient.
Centralized Menu Configuration: Simplifying Account Management
If you've ever found yourself frustrated with updating account menus across multiple pages, you're not alone. Previously, making changes to your My Account pages meant diving into the HTML editor and manually adding or adjusting merge codes for each section. It was a time-consuming process that left room for errors, as each page needed to be updated individually to keep things consistent.
But that’s all in the past. With our new centralized menu configuration feature, you can now manage all your My Account menu items from a single, convenient location. No more hunting through the HTML editor or tweaking each page separately. Instead, everything is in one place, where you can simply click a checkbox to add or remove the account menu items you want.
To get started, navigate to
Themes
and click Edit
. From there, drop down to the Theme
section and find Account Menu
. Once you’re there, click on Settings
– this is where you need to be to edit everything in the same location. We’ve even provided an image to guide you through the process from the backend.Backend Process:
Frontend Example:
Here’s what makes it so great:
- Unified Management:You handle all your menu configurations in one spot, and any changes you make are automatically applied across your entire site. It’s straightforward and saves you time.
- User-Friendly Interface:Forget about coding or manual edits. Now, with just a few clicks, you can easily customize your account menu. Whether it’s order history, account settings, or subscription management, you decide what shows up.
- Consistency Across Pages:By managing everything centrally, you ensure that your account menus are consistent across all pages. This creates a smoother and more professional experience.
This update is a real game-changer for managing your online store’s account pages. It not only simplifies your work but also ensures that your customers enjoy a consistent and seamless experience every time they interact with their account.
If you’re ready to get started, check out our support article on Theme Templates and this Customer "My Account" Navigation Menu guide for all the details you’ll need to know about theme templates.
Discover opportunities to save on fulfillment through the new Fulfillment Savings Report! Using your historical FBM shipping costs and product dimensions, the report provides you with savings amounts when compared to WFS costs.
To access the report:
- Select Opportunities under the Reports navigation item, or click this link.
- Select the Fulfillment Savings option under the reports dropdown.
- Here you can compare the cost to ship and store your products within your own first party warehouses vs the Walmart Fulfillment Service centers.
- When you're ready to transfer inventory, select the Fulfill with WFS action where you'll be linked to convert the item within the Walmart Seller Center.
Note - product dimensions are required to generate savings opportunities.
Learn about the details of the release in our support article.
Keep track of low stock and out of stock SKUs needing replenishment in WFS through the new Replenishment Opportunities Report!
To access the report:
- Make sure the Walmart and WFS integrations are connected.
- Select Opportunities under the Reports navigation item, or click this link.
- Select the Replenishment option under the reports dropdown.
- Here you can view out of stock or low stock SKUs along with valuable replenishment metrics like Suggested Quantity, Days of Supply, Expected Sell out Date, 30 Day Forecast, and more.
- Select the Transfer Inventory action to create an inbound shipment order within the Walmart Seller Center.
Learn about the details of the release in our support article.
new
Storefront
2024.3 Release Notes
NEW FEATURES
B2B Store Location and Store Pickup:
This release introduces the concept of traditional brick and mortar stores or in-person locations that belong to an online store or multi-store.- Admin can Add, Edit, or Delete store locations in Settings -> Shipping -> Store Locations.
- Each store location can be associated with all stores or a specific store in an account.
- Store Locator Widget:A new Google Maps-integrated widget to allow customers to search for store locations by address or zip code and viewable by map. This widget can be placed virtually anywhere you’d want a user to see available locations of the store.
- Frontend Image:
- Backend Image:
- In-Store Pickup Option on One Page Checkout:When “In-Store Pickup” is enabled, customers can choose to ship to their own address or select "Pickup In-Store" during checkout.
- If "Store Pickup" is selected, the store location drop down menu or search bar is presented, showing nearby locations based on a configurable distance.
- Customer can select a store location to pick up order.
- In-Store Pickup Shipping Methods:Support for custom shipping methods dedicated to store pickup.
- Store pickup shipping methods are only loaded when the "Pickup In-Store" option is selected. Conversely, when shipping to a customer’s address, these methods are hidden.
- Customer-Associated Store Locations and Store Pickup Only Option:Assign specific store locations to a customer, restricting pickup options to these locations.
- Added a flag to restrict customers to store pickup only, disallowing shipping to their own address.
- These settings can be managed through the admin interface and B2B portal.
- Display "Pickup In-Store" Locations on Order View and Order Emails:The selected store location for pickup will now be displayed in both the order view and confirmation emails.
- Display Pickup Instructions:Pickup Instructions can be setup and display after order placement and on the order view page and emails.
- Rule Engine Condition for Order Location ID:Ability to trigger order events based on the store location ID associated with the order.
- Import & Export Store Locations:Store location data can now be imported and exported, making it easier to manage large numbers of locations.
- Expose Store Locations in API:The Store Locations entity is now available via API with standard CRUD operations, allowing for integration and automation.
Expanded B2B Portal Capabilities:
enhancements designed to improve the user experience, streamline account management, and provide additional functionality for managing company associations and customer interactions.- Company Associations in Admin:The Admin UI has been reworked to enhance how existing customers are added to company accounts, focusing on user roles and relationships.
- All user management tasks now occur within the company record in the cart admin.
- Admins can add or remove employees, admins, and managers from a company directly within the admin interface.
- Employee-manager relationships can be set directly within the company account, streamlining management functions.
- API Import/Export for Customer Association:Customer associations can now be imported and exported via API, simplifying the management of large datasets.
- Shared Credit Limits on Custom Payment Types for Companies:A new setting allows for shared credit limits across the entire company.
- When enabled, individual credit limits are disabled on employee accounts and can only be set up at the company level.
- Additional Billing Address Email for Companies:Companies or company admins can now add additional billing address email.
- All order confirmations will also be sent to this additional email address.
- Enhanced B2B Portal Admin Editing Capabilities:
- Managers and company admins can now add or update employee’s profile photo and bio information when creating or editing an employee’s profile.
- A redesigned popup and messaging system will now confirm when new users have been successfully added to a company account.
- Managers can now provide reasons when rewarding or removing points from an employee’s account.
- My Account Menu Improvement:The My Account menu has been automatically updated to improve user experience, especially for stores that previously needed to manually add menu links.
- A settings area on the Theme Page section now allows for “one-click page” selection.
- New Reward Points Page in My Account Area:A dedicated Reward Points page has been added to the My Account area.
- This page includes a complete reward points transaction history, providing customers with visibility into their points earned, spent, and remaining.
Enhanced Wishlist Functionality for Variants:
The Save For Later feature has been upgraded to improve how variants are added across various pages, including Category, Manufacturer, and Product Display/Product Carousel widgets.- The $$SAVEFORLATERBUTTON$$ merge code on Category and Manufacturer pages is updated to properly validate and add selected variants.
- Merge code $$SAVEFORLATER$$ has been added to the Product Display widget for use in the "Item" LayoutArea, allowing for a consistent user experience across different site sections.
Checkout Process Improvement - Clear Shipping Selection:
A new setting has been introduced to enhance the checkout experience. When enabled, the shipping selection is cleared each time a customer visits the checkout page, allowing them to reselect their preferred shipping method for each purchase.FEATURE/INTEGRATION IMPROVEMENTS:
Minnesota Retail Delivery Fee:
As of July 1, 2024, the Minnesota Department of Revenue has implemented a 50-cent retail delivery fee for certain retail transactions within the state. This fee can be set up in Avalara, TaxCloud integrations and Cart’s own tax calculator. The delivery fee will automatically apply to eligible orders.QuickBooks Online Integration Enhancement:
We have enhanced the QuickBooks Online integration to support bulk synchronization of data, streamlining the process and eliminating the need for manual, one-by-one Mapping.Color Swatch and Minimum Order Requirement Bypass:
We've introduced a feature that allows selected items, such as fabric swatches and color chips, to bypass the usual minimum order requirements.Credit Card Markup Integration with Avalara:
Credit card markups are now passed to Avalara, ensuring that these fees are correctly taxed.Subscription Status Email Notifications:
A new setting has been added to automatically send email notifications to customers when their subscription status changes, including when it's paused, resumed, activated, or deactivated. Find out more about our new subscription capabilities here.- Email Templates:
- Email Settings for Subscriptions
Discount Options for Subscriptions:
We've added new modifier targets to the discount actions, allowing you to apply discounts specifically to subscription items or non-subscription items."Copy to Cart" Feature for Wish List:
A new "$$COPYTOCART$$" merge code has been added to the wish list. This feature allows customers to copy items from their wish list to their cart without removing them from the wish list.Salesforce Integration Enhancements:
We've added a configuration section for additional custom mapping when syncing shipments from your store to Salesforce, including support for tracking numbers, shipment providers, methods, and tracking URLs.New Merge codes for Order:
New merge codes have been added to track the total refund amount for an order, either formatted to two decimal points or without formatting.- ##ORDERSHIPMENTTRACKINGNUMBERS## - for Tracking Number
- ##ORDERSHIPMENTPROIVDERNAME## - for Shipment Provider, e.g. Fed Ex
- ##ORDERSHIPMENTMETHODNAME## - for Shipment Method Name
- ##ORDERSHIPMENTTRACKINGURL## - for Tracking URL
- ##ORDERTOTALREFUNDED## - returns Order Total Refunded formatted decimal
- ##ORDERTOTALREFUNDEDRAW## - returns Order Total Refunded without formatting
New Merge Codes for Shipping and Billing Nicknames:
We've introduced new merge codes, ##SHIPPINGADDRESSNICKNAME## and ##BILLINGADDRESSNICKNAME##, which provide plain-text data for use in rule engine order events, offering more customization options.PayPal Phone Number Population in Shipping Address:
Merchants can now opt to have PayPal automatically populate the shipping address phone number, enhancing the checkout experience.Validated Warehouse Zip Code and State Matching:
Shipping will now be recalculated if the U.S. zip code and state do not match, ensuring accurate delivery charges.Authorize.net Duplicate Order Handling:
The x_duplicate_window field has been added to the Authorize.net order script, with the default duplicate order trigger time set to 15 seconds. This can be configured via the Gateway settings.- To support this, Config String field for the Gateway now supports a key value combination as DUPLICATEWINDOW=15
Variant Inventory Item Number in Group Orders:
Variant inventory item numbers are now correctly included in group orders, improving order accuracy.Customer Password Import:
We’ve introduced the ability to remove customer passwords via customer import.Category Page Price Display Merge Code Update:
The $$RETAILPRICE$$ merge code now updates correctly on category pages when a variant is selected.Variant Inventory Photo Exposure via API:
Variant inventory photos are now accessible via the API, providing greater flexibility in managing product images.API Control for Catalog Display in Microstores:
You can now control the "Show All Catalog" setting for microstores via the API, streamlining the setup process without manual intervention.Donation Widget Improvements:
The donation window now loads immediately when a customer first hits the checkout page, making it easier for them to contribute.Cached Attributes for Improved Frontend Performance:
We've optimized frontend performance by utilizing cached attributes on pages, reducing load times.Background Email Notifications for Product Inventory:
Product inventory notifications, including "Back in Stock" and "Low Stock Warning" emails, are now sent in the background, reducing delays and improving system performance.Algolia Search Widget Redirect URL Setting:
A new redirect URL setting has been added to the Algolia Search widget, allowing for custom search query redirects.Abandoned Cart Email on Session View:
A new option has been added to send an abandoned cart email directly from the session view page, using the customer and cart ID associated with that session.BUG FIXES TO 2024.2
- Apple Pay and PayPal/Braintree Issue:Resolved an issue where switching between PayPal and Braintree on Apple Pay caused errors.
- Order Editor Shipping Method Display:Fixed an issue where the order editor did not display the shipping method correctly after an alternate name change.
- UPS Negotiated Rates Indicator:Corrected an issue where rates returned from UPS were higher than the negotiated rates.
- Wishlist Display for Price-Restricted Products:Fixed an issue where prices were displayed in the wish list even when "Login to See Price" was enabled.
- PayPal Express Button with Quote/Payment Link:Addressed an issue where the PayPal Express button did not work correctly with Quote and Payment Links.
- Saved Cart to Cart Login Requirement:Resolved an issue where customers were incorrectly prompted to log in when adding saved cart items to the cart.
- Short Description on category pages now allow HTML markup in admin editor.
We are thrilled to introduce our latest feature rollout: the ability to pause and resume subscriptions per line item. This new functionality grants our customers enhanced flexibility in managing their subscriptions, enabling them to order multiple subscriptions at once and pause or resume them individually as needed.
With this update, customers can temporarily stop one subscription while continuing others without any hassle. Resuming a paused subscription is simple, allowing customers to reactivate their subscriptions without needing to make a new purchase.
Additionally, we've introduced several powerful tools to further improve your subscription management:
- Email Settings:You can now configure email templates for different phases of subscriptions—such as pausing, resuming, or disabling—by navigating toSettings > Orders > Subscriptions > Email Settings. This ensures that your customers are always informed and engaged throughout their subscription lifecycle.
- Subscription Webhooks:We've added a new webhook that triggers upon the creation, pausing, or resuming of a subscription. This allows for real-time integration with other systems, enhancing automation and reducing manual tasks.
- Dedicated Subscription Page:A dedicated page is now available for viewing and managing active subscriptions. This page provides customers with a centralized location to oversee their subscriptions, making management more straightforward.
- First Month Free Option:You can now apply a "first month free" offer to subscriptions, providing an enticing incentive for new customers and helping to boost subscription sign-ups.
- API Enhancements:We have introduced a new API endpoint to pause and resume subscription items, providing developers with the tools needed to integrate this functionality into custom applications or workflows. Check out this page to learn more: https://developers.cart.com/docs/rest-api/3843677e01db6-subscriptions
- Subscription Status Emails:Automatically send emails to customers when their subscription is paused, resumed, or deactivated. This feature keeps your customers informed and engaged, contributing to a higher level of customer satisfaction.
To find the subscription section in the backend for MyAccount, simply go to the themes section, edit one of the themes, navigate to the pages section, and scroll down to the customer account area. There you'll find the subscriptions section, which is already included by default, so no additional steps or codes are needed.
This enhanced control over subscriptions not only elevates the user experience but also helps maintain customer satisfaction. With line-item level control of subscriptions, you can now manage each subscription independently, pausing and resuming as needed, all from a dedicated subscriptions page.
Explore these new features to enhance your subscription management and provide a more personalized experience for your customers!
We have updated features related to bundles based on your feedback!
- Bundle creation and management has moved to the inventory section of the product editor so that variant bundles are not limited to the SKUs within the set when linking components.
- Similarly, variant components are not limited to being part of bundles within the variation set. Their linked bundles can be managed from the inventory section within the Linked Bundles tab of the expanded SKU.
- On an individual SKU, we've moved the Actions to set a SKU as a bundle or add it to bundles, from the SKU header to to top right of the inventory section. Once the SKU is turned into a bundle and components have been added, the inventory section will update to show the component properties.
- You can view the bundles that an individual SKU is part of by clicking the Bundles tab within the inventory section.
- We've also updated the bundle cost and bundle fulfillment cost properties. Previously, you could not manage these properties once a SKU was turned into a bundle. Now you can decide between a custom value or an automatically calculated value for the total bundle cost and total bundle fulfillment cost. The auto-calculation for bundle cost is the sum of each component's cost per item. The auto-calculation for bundle fulfillment cost is sum of the fulfillment cost for the highest prioritized FC with available quantity for each component. When the auto-calculation settings are on, the value will be read-only. When the settings are off, you can input a custom value. Regardless of how the value is defined, it will be used as the cost values for repricing.
You can read about the full update in our Knowledge Base Article.
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