Changelog
Follow up on the latest improvements and updates.
RSS
new
Storefront
Copy & Customize Rules with the New Clone Function
We’re excited to introduce the new “Clone Rule” feature in the Rule Engine! This makes it easier to reuse existing rules for multiple stores. Instead of recreating each condition and action from the start, you can now simply duplicate a rule and fine-tune it as needed. This saves time, keeps your rules consistent and helps avoid errors.
How to Use It
- Access the Rule Engine:
- Log into your store’s backend.
- Go to:Tools > Power Features > Rule Engine > Customer Events.
- Clone a Rule from the List:
- In the Customer Eventssection, find the rule you want to copy.
- Click the Cloneicon next to it.
- You’ll get a complete copy of the original rule, including all conditions and actions.
- Clone from the Edit Screen:
- Prefer to edit first? Click thePencilicon to open the rule’s edit page.
- Once there, go to More Actions > Clone Rule.
- Customize Your New Rule:
- Open the cloned rule and adjust the conditions, triggers or actions as needed.
- Make store-specific changes, tweak discounts or add new conditions.
Example:
Say you have a rule in Store A that gives 100 rewards points for a customer’s birthday. For Store B, you want the same setup, but with 200 rewards points. Instead of building everything again, just clone the Store A rule and make those quick changes for Store B. In seconds, you’ll have a new rule ready to go.
Ready to Try It?
Log into your backend and head over to the Rule Engine to give cloning a try. You’ll find it makes managing rules across multiple stores simpler, faster and more accurate!
We’re excited to announce two new features that improve credit and billing management for companies:
Shared Company Credit Limits
and Secondary Billing Address Email
. These updates give companies more control and flexibility, creating a smoother experience for organizations managing multiple accounts.Shared Company Credit Limits
The Shared Credit Limit feature allows all accounts linked to a company to draw from a single credit limit, making it easier to track spending and manage outstanding balances.
Key Benefits:
- Centralized Credit Management:Linked accounts share one credit limit, simplifying credit tracking across multiple accounts.
- Flexible Override Options:Admins can set custom credit limits for individual accounts when needed, offering flexibility.
- Optimized for Company Associations:Perfect for companies with linked accounts, this feature centralizes credit control across all related accounts.
How It Works:
Enable the Shared Credit Limit feature in
Settings > People > Companies
. Once activated, orders using credit-linked payment methods draw from the company’s shared credit limit. This limit can also be customized at the individual account level if needed.For more information, refer to our knowledge base article on Shared Credit Limit to learn more.
Secondary Billing for Company Accounts
The Secondary Billing feature allows companies or their admins to add a second billing contact email. This ensures that billing communications reach multiple contacts, reducing missed invoices and improving documentation.
Key Benefits:
- Improved Communication:Adding a secondary email means critical billing information reaches more people within the organization.
- Admin Flexibility:Company admins can easily add or update the secondary billing email, managing contacts without needing support.
- Ideal for Larger Teams:This feature is especially helpful for companies with large teams, ensuring billing updates reach the right people.
How It Works:
Admins can add a secondary billing email in
Settings > People > Companies
within the company profile or through Customer > Customer List > Edit Customer
. Once set, billing communications will be sent to both the primary and secondary email addresses.Summary
These new features—
Shared Credit Limits
and Secondary Billing for Company Accounts
—simplify credit and billing management, giving companies control over how credit is shared and how billing information is distributed. Together, they support smoother operations for businesses managing multiple accounts and contacts.new
Marketplace Management
Updated File Import & Export Functionality for Channel Specific Properties
We've released some additions to our file import and export functionality to better support channels whose properties have not yet been matched to similar properties (from other channels) and channel level overrides that you explicitly want to set.
If you aren't seeing a property included in your export or as an available property to map to on import, it's likely the property was previously not supported through file uploads.
If a property does not have a pencil icon displayed across from the property name (meaning it hasn't been matched to similar properties) OR if the property is a channel level override (meaning you set a unique value to be sent to a specific channel), you can now export the property as a spreadsheet column or import content to the property through a file upload.
To export these property types, select the SKUs you'd like to export from the products workspace, hit the Export button, and select "Include channel specific properties". From here, you can select specific channels if you'd only like to include properties specific to certain channels. Once the export is complete, any property associated with the categories of selected SKUs will appear as columns in the file. Channel specific properties will have the channel name prepended to the property name (ex. TikTok Reprotoxic Chemicals).
When importing property values, be sure they meet the requirements of the property type (just like you would in the app). If the property requires a selection from a dropdown list, be sure to input the exact matching value from the available options. When you're ready to import a file, select the Products content type and upload your file. Columns will be automatically mapped to properties with the same name. Channel specific properties will be made clear by the channel icon shown to the left of the property name. Once you hit Import, the property values will be set on the channel specific properties or channel level overrides.
new
Marketplace Management
MCM Release Notes 10.30.24
Updates
Integration Disconnection
We have added an additional email type which will alert you when an integration becomes disconnected unexpectedly. Occasionally the sales channels and other integrations will reject our authorization requests and the integrations become disconnected. To resolve this, you'll need to re-authorize the integration. These proactive email notifications are critical in keeping your channels connected and operational.Sales summary changes
We’ve received positive feedback on the daily sales summary emails and requests for additional data over different periods. Based on this, we've added weekly and monthly email options, along with a 'top products' section in each sales summary email. This new section lets you view your top-selling products during the time period and alerts you to low-stock items.Email Settings
To manage the increasing email alerts and reports, we've added an email configuration page within the app. Here, you can customize which emails you receive and, for sales summaries, how often. Access this page by selecting "Settings" in the left navigation menu or by clicking "Manage email preferences" in any of the emails we send.Automatic dimension resizing for SKU management
The dimensions of the SKU management window will now automatically increase to the size of your screen, enabling access to many additional rows of SKUs that were previously cut off. This change will be especially useful for products with large numbers of variations. TikTok Version 2 Categories and Properties
TikTok has released their first iteration of categories. Categories now go up to 7 layers deep and have new associated product properties to help distinguish your listing. TikTok automatically updated all SKUs to their new category based on product information and we've pulled in the updated category and additional properties into MCM. No action is required unless you need to republish your product due to new required properties. UI Cleanup
- All columns in all grids are now resizable. Previously some columns had a fixed width which caused issues on variable-sized screens.
- Columns now have standardized alignment: right-aligned for numbers and left-aligned for text.
- Minor adjustments were made to align column and grid filter buttons with our design system.
Bug Fixes
- The "Errors" quick filter now includes the new listing suppression statuses that we recently introduced, allowing you to see both publication errors and listing suppression errors. Read more about listing suppressions here.
- We’ve updated our Amazon category tree to include Amazon’s updated 'LightBulb' category (formerly 'LightBulbs').
- The profit report now shows full data when filtered by a single-day start and end date, resolving the previous issue of no data displaying for this filter setting.
new
Marketplace Management
Updated Image Publication to Incorporate Channel Limits
We've updated our image upload and publication experience so that you are no longer limited by a single channel image limit. Previously you could upload up to 7 images for publication. Now we've incorporated the limit of each channel where publication is supported.
To publish varying numbers of images to multiple channels, simply upload your product images, then rearrange the order so that the desired images are published to each channel.
Read below for the new publication limits set per channel:
- Shopify - 30
- Amazon - 9 per SKU (for variation sets)
- Walmart - 30 per SKU (for variation sets)
- Ebay - 20
- TikTok - 9
We recently released a new method for setting inventory related fields in bulk for products that are part of a variation set! Previously the process of setting quantity, item cost, fulfillment cost, and condition was cumbersome, taking many clicks to set the same value across warehouses and variant SKUs.
With the new bulk actions options, you can select multiple SKUs and apply the same actions when adding them to bundles or setting various inventory properties. We've also introduced a search bar above the inventory grid, so that you can easily select variants of the same option to apply changes to (you can also search by title or SKU).
To set quantity values across multiple variant SKUs, select the warehouses to make changes to, input the values, and click save. This will overwrite whatever values are currently set within the adjusted warehouses for the selected SKUs. You can also quickly select multiple or all warehouses and apply a bulk change if the quantity value is the same across warehouses.
When setting fulfillment cost, you can set a unique value per fulfillment center.
Additionally you can set item cost and condition for selected SKUs in bulk.
Please note that for variant bundle SKUs, only the condition action can be applied in bulk.
new
Storefront
New Feature Alert: Store Pick Up Is Here!
Say hello to Store Pick Up, our latest rolled out feature, making it easy for customers to pick up their orders at a nearby store. With simple setup options and an optimized checkout experience, this new feature brings added convenience for both businesses and customers. Let’s dive in!
Quick Setup for Store Pick Up
Store Pick Up can be configured by navigating to
Settings > Shipping > General
under the Store Pickup Options section. Key settings include:- Enable Store Pickup:Activate this option to display store locations during checkout and when editing orders.
- Show Distance to Store:Display stores by proximity to customers. When disabled, stores will be sorted by name or custom order.
- Number of Store Locations to Show:Limit the number of store locations visible (set to 0 to show all).
- Distance Unit:Choose between miles or kilometers for distance (default: miles).
- Store Pickup Instructions:Add custom instructions for order confirmations and emails using the ##STOREPICKUPINSTRUCTIONS## merge code.
Custom Shipping Methods for Store Pick Up
Custom shipping methods can be created by navigating to
Settings > Shipping > Custom Shipping Methods
. Ensure the method is flagged as a Store Pickup Method so it only displays when store pickup is selected, hiding all other shipping options.Managing Orders with Store Pick Up
Easily manage orders with store pickup using the Store Location column in the order list (
Orders > Orders
). You can filter orders by store location using Advanced Search.On the order edit page (
Orders > Orders > Edit
), you can toggle between shipping and pickup. When store pickup is selected, a dropdown will appear to choose a store along with fields for the customer’s name and phone number.All store pickup details are visible on the View Order page under the Store Pickup label, displaying the selected location.
Make Checkout a Smoother Experience
Enable Store Pick Up to ensure the store pick up option appears during checkout. If no shippable items or subscriptions are present, store pickup will be hidden. Only shipping methods marked as Store Pickup Method will be displayed when this option is selected.
Need to update the layout or merge codes? Use the HTML Editor under
Themes > Edit > Pages > Checkout and Order > One Page Checkout
to make the necessary changes.Using Custom Fields for Pickup Orders
Shipping-specific custom fields can be shown separately during checkout by enabling the “Show Shipping Custom Fields Separate From Shipping Address” setting under theme settings. This ensures only relevant information appears when pickup is selected.
Need More Help?
Activate Store Pick Up in your settings today and offer your customers more ways to shop! For additional setup details and best practices, refer to the Store Locations and Store Pickup knowledge base article for more information.
new
Marketplace Management
Walmart Reviews Opportunity Report
Keep track of products needing reviews or needing attention due to low ratings through our new Walmart Reviews Opportunity Report.
With this report you can:
- Identify Walmart SKUs that would benefit from review solicitation based on low review count, average rating, or recent sales.
- Enroll in Walmart's Review Accelerator Program.
- Identify SKUs with low ratings that need further investigation.
Once opted-in to Walmart's Review Accelerator Program, the report columns will update so that you can:
- View status (eligible, enrolled, completed, disenrolled, ineligible) of an item.
- Keep track of the number of reviews collected through the program.
- See how much you've spent on review solicitation.
- Monitor rating change since enrollment.
- Enroll an item (defaults to collecting 5 reviews).
- Disenroll an item from the program.
List products in your catalog that are in-demand on Walmart through the new opportunity report!
To access the report:
- Make sure your Walmart account is connected.
- Select Opportunities under the Reports navigation item, or click this link.
- Filter the Listed Channels column to "Not Listed - Walmart".
- Select the products you want to list and click Stage in the bulk actions to kick off the listing process.
- For in-demand products that are already listed to Walmart, you can filter by WFS stock status to explore opportunities to fulfill with WFS.
Learn about the details of the release in our support article.
new
Storefront
Latest Feature Rollout: Store Locations
We’re excited to introduce our new Store Locations feature, making it easier for you to manage multiple locations and enhance your customers' shopping experience. Setting up store locations is simple: head to
Settings -> Shipping -> Store Locations
to add or edit any store. This ensures that your physical locations are accurately reflected on your storefront. We’ve also introduced a widget to search for nearby stores, making it easy for customers to find the most convenient store location. By entering a store name or address, users can quickly locate nearby stores better.
Frontend:
Backend:
When adding a new store location, it’s important to include the latitude and longitude, especially if the “Show Distance to Store” option is enabled for One Page Checkout. These coordinates can be automatically filled using Google Autocomplete or manually entered via Google Maps, making it easier to ensure location accuracy.
Additionally, you can now assign specific store locations to individual customers. By navigating to the Customer Edit page, you can assign locations under the Assigned Store Locations section. If a customer has specific stores assigned, only those locations will appear during checkout, offering a tailored shopping experience.
A new option called Ship to Store Only has been added, allowing you to restrict orders to store locations only, hiding other shipping address options. This is ideal if you want to ensure customers are shipping directly to a store location rather than providing a home or business address.
In addition, you can customize how store locations appear on your storefront. Use the $$STORELOCATIONSSEARCH$$ merge code to search store location option or use the $$STORELOCATIONSDROPDOWN$$ code for a dropdown menu. Locations can be sorted by distance, sort order, or alphabetically.
Finally, this feature is fully integrated with the API, giving you the ability to create, edit, and manage store locations. For more details, check out the API documentation here. This allows for easy integration with other systems, providing you with more flexibility and control.
For more information on store locations, check out the full knowledge base article on Store Locations and Store Pickup.
Load More
→