Changelog

Follow up on the latest improvements and updates.

RSS

New Features:
  • Order Approvals -
    Companies can now enable managers and company admins the ability to approve an employee or manager's orders directly in their My Account when logging in. We also introduced the ability to moderate order approvals at the item level and added a field to explain the reason for approving or rejecting an item in an order. To view the settings on this feature navigate to Settings > Orders > General > Order Approvals. Anyone with a Customer Association that includes someone under them can automatically approve orders. You can add the new theme page labelled Order Items Approval to your My Account area and customize it accordingly.
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  • Company Reports -
    If a customer labelled as a Company with Customer Associations, the Company can now have access to reports in their My Account area. This theme page is called User Company Reports. You can add two new widgets to this page as illustrated below:
  • New Widget - Product Inventory Report -
    This widget shows the Company their catalog where they can see past sales data, inventory levels, sales velocity and a forecast of how many estimated days until out of stock based on sales history. Also great for a brief understanding of top products sold. Only products available in the store's active catalog will display here.
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  • New Widget - Company Order Shipped -
    This widget which shows the Company their summaries of how many orders have shipped, items shipped and other averages based on date ranges selected. Only orders and products available in the store's active catalog will display in this summary.
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  • New Widget - Save For Later List -
    This widget is used to pull in a Saved For Later list associated to your session or customer account for quick editing. Popular for use case such as a quick order template on any given page versus just the list page. This widget is available on category pages, product pages, home page, and virtually anywhere you'd need it.
New & Updated Integrations:
  • PayPal Checkout
    - We now send the tracking numbers to the PayPal Tracking API when orders are shipped. This allows more transparency around orders in your PayPal account.
  • Zonos
    - We now added a setting to determine order status that would then send updated order information in the case of admin orders being created or modified.
  • ShipperHQ
    - Added an option to send “ADMIN” as CustomerGroup to ShipperHQ when doing rate lookups from admin to alert them it's an admin placed order.
  • Nuvei
    - Added ability to save AVS response code for Nuvei gateway users
Smaller Features:
  • Added new parent product fields in admin and API for HTS and COO codes to better support international shipments and calculations.
  • Exposed company and employee relation for Customer Associations to the Rule Engine
  • Moved the Customer Associations feature from Marketing to its own section in the Customer editor in the admin.
  • A Company or Manager can now pay an employee balance using the theme page Customer Order Statement
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  • Added restrictions around viewing orders to allow orders to only be viewed by the individual or someone related above them when using Customer Associations. In the past we allowed employees to view all other employee orders. Now you can only view other employee orders if you are their Manager or Company Admin.
  • Added ability to add and edit users on User Company Page where we list hierarchy of all users in a Company.
  • Added ability to name your own Company/Manager/Employee. For example, perhaps it's Site Manager/Location Manager/Agent or Sergeant/Lieutenant/Private etc. You can modify these labels under Customer Association settings.
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  • We now allow the ability for Reward Points to be automatically applied when using this payment method instead of "Use Points" button creating an unnecessary extra click in checkout flow.
  • Breakout shipping now supports radio buttons when using custom shipping methods. Specifically shipping methods using Webhooks to pull rates from third parties.
  • We now support Webhook Custom Shipping Methods the ability to add a name and delivery date to the endpoint to be visible for customers when selecting the method. For example: { "TotalCharge": 20.00, "ServiceName": "xxxx", "DeliveryTime": "12/20/2024"}
  • Added ability for Product Quantity Limits to be reset based on first of the month versus number of days
  • Added a domain whitelist for Image URLs primarily for use of third party image optimizers nder Settings > Security > Request Domain Whitelist
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Bug Fixes & Technical Improvements:
  • Added IP Address to ValidateCheckout Webhook
  • Exposed User IsSalesPerson API Property
  • API now returns 'entered by' and 'sales_agent_user_id' for quotes
  • Added warning modal before deleting a content page
  • Updated the look and feel of the Add New Payment Gateway page
  • Refund Reasons are now sorted alphabetical
  • Fixed problem with blogs being assigned to different stores not changing the store assigned
  • Fixed issue causing advanced search in the admin not pulling quotes with item numbers in the filter
  • Fixed Google Autocomplete not saving the Unit Information
  • Fixed issue setting customer default payment type to rewards points via API
  • Fixed layout issue when creating orders from More Actions on Customer Edit
  • Fixed Send gift cert to microstore issue
  • Fixed insert image from store not working when description editor is in full screen mode
  • Fixed issues allowing search sessions by sessionID
  • Fixed issue preventing the following the sort order when add group items in admin order editor
  • Fixed an issue when admin converts Cart to Order
  • Fixed an abandoned carts report with time zone issue
  • Fixed issue allowing stores to adjust scheduled exports/exports next run time
  • Fixed UPS Surepost issue
  • Fixed content page image alignment issue
Categories like beauty & personal care, electronics, packaged food & beverage, and more require product certifications to publish listings. You can now upload required documents into Marketplace Management during the listing process:
  • A list of required certifications will be displayed in the Images section
  • Upload certification images directly into Marketplace Management
  • Publish your listing and wait for the status to turn to Active (usually complete within minutes)
  • We will also import existing product certifications on new SKUs
Screenshot 2024-02-20 at 9
Learn about the full release in our Knowledge Base article.
We're thrilled to introduce our first AI-driven workflow enhancement: AI-powered product category suggestions! Recognizing the time-consuming nature of product categorization, especially across various marketplaces, we're excited to roll out the initial tool aimed at reducing your workload on repetitive tasks.
This feature is now accessible to all users across every tier. To give it a spin, simply initiate the listing process for a new product. During the Sales Channels step, you'll notice a new 'Generate Categories with AI' button.
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Clicking on this button will fetch suggested categories based on your product title, across all sales channels requiring categorization.
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We invite you to test it out and share your feedback on where you believe further automation could enhance your daily workflows!

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Marketplace Management

MCM Release Notes 2.7.24

Updates
Variation publishing
- Multiple updates were made related to publishing variation products:
  • A price is no longer required on a variation parent when publishing a variation group.
  • We no longer require or display variant properties, like color value, at the parent level
  • If variant properties are included on the parent, we no longer send them during publication so that we can prevent publication errors on the users behalf.
Screenshot 2024-02-02 at 9
Variation imports
- A setting has been added to turn Amazon variation relationship imports on and off. It will default to off for all new integrations. This will allow users to sell variants as single items without Amazon importing the variation relationship into MCM which can make publication more difficult.
Default property values
When listing to ebay, an eBay type property is often required and a specific value must be set. When eBay accepts only one value for that required property, we will automatically send that value during publication so that users don't have to explicitly set the value, which can save time during publication.
Bug Fixes
Buy Box adjustments
- For high priced items, the Amazon buybox pricing strategy was making larger price adjustments than required to capture the buybox. The strategy has been adjusted to make only the small changes needed.
Deprecated categories
- Some deprecated marketplace categories were preventing users from searching for products from the 'add by search' screen. We have updated our category tree to ignore these deprecated categories.
TikTok Shop publishing errors
  • Shipping dimensions in MM that converted to an amount < 1 inch were resulting in a publishing error. This has now been fixed so that the MM values are rounded up. These dimensions are only used to calculate shipping estimates. For exact MM dimensions values < 1 inch to be displayed to shoppers, we recommend including them in your product description.
  • We no longer require a product identifier when publishing to TikTok
Shopify publishing error
- Duplicate products were being created when content updates were published for variant products. This has now been resolved so that the changes are only reflected on the original product.
We just launched our TikTok Shop integration!
With this release you can:
  • Authenticate your TikTok Shop with Marketplace Management and map warehouses for fulfillment including 3PLs like Amazon MCF, Cart.com, and Deliverr
  • Import your product catalog and marketplace orders
  • Publish listings individually or in bulk
  • Update price and quantity across all sales channels
  • Set up repricing with price mirroring or sales velocity strategies
Screenshot 2024-01-26 at 1
Learn about the full integration in our knowledge base article. If there are additions you'd like to see to the integration, please submit a feature request here on Canny.
Be sure to sign up for a TikTok Shop seller account if you haven't already. Approval takes between 2-6 days. Additionally, certain categories are invite-only and require approval from TikTok. Get the process started now so you don't have to wait to sell!
Screenshot 2024-01-17 at 8

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Marketplace Management

MCM Release Notes 1.24.24

Updates
Channel property names
- Channel property names that are associated with the product property now show in the channel override dialog so that you can confirm which property will recieve the data for each channel. imageimage
Images
- A delete action has been added to images to prevent you from accidentally deleting images when clicking them. We have also added a way to expand the image thumbnails into full size images by clicking them from the workspaces or from the image tab of the product editor. Secondary images can be viewed by clicking the left or right arrows on the expanded image. image image
Listings column
- The listings column in the products workspace has been updated to show any channel that you have listed the product to. Additionally, the column now expands to fit all channels you have integrated.
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Walmart Search
Similar to the ebay search update last release, we have updated the 'add from search' flow to return Walmart products, even if no corresponding search result is found on Amazon. This is setting the foundation for us to add a 'Walmart Item Match' product listing flow that shoiuld help get listings to market much faster than they can today.
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Variation Uploads
Users now have the ability to create variation relationships via product uploads. In order to create variations, just specify the parent sku in a column for each of the variants of the variation group, and map it to the Variation Parent SKU property. Once the variation relationship has been created, you will have to select a variation option from the product editor before publishing the variation group to any sales channels.
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Walmart product imports
- We are now importing additional properties from Walmart when we import catalog SKUS from your Walmart Seller Center account. These new properties are
  • Primary Image
  • MSRP
  • Product Tax Code
  • Shipping Weight + Unit
We will now move on to importing Walmart categories in order to make the transition from Walmart to other sales channels even easier.
Bug Fixes
  • Variation publishing
    A few changes have been made to variation products in order to make the listing process easier. First, we no longer display and inadvertently require variant properties at the parent product level. Second, we are no longer sending variant properties for the parent during publication.
  • Users encountered errors selecting many products from the products workspace and attempting to perform a bulk action, like adding tags. This has been resolved and bulk actions should be available to all users
  • The text on the "Price Mirroring" strategy was incorrectly switching which channel was the source price and which was the desitnation price. This has been updated.

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Marketplace Management

Brand Console

Navigation Menu Updated

The left navigation menu inside Marketplace Management (SellerActive) has been updated.
Menu Update January 2024
  • Arrows show when a menu item can expand to show more.
  • We've added additional options to the Settings section. Now, you can navigate directly to your Cart.com personal and organization settings.
When a user is on the SellerActive login page and clicks the 'Forgot my password' link, both the email they receive and the page they are directed to from the email are now appropriately branded for SellerActive. Previously, users received more generic "Cart.com" messaging during this process, which may have confused SellerActive users who are less familiar with Cart.com.

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Marketplace Management

MCM Release Notes 1.10.24

Updates
  • Additional Properties
    - We have added channel icons and multi-property select to the additional property drop down so that you can choose to add multiple properties at once and see which channels the property value will get sent to during the publication process.
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  • Product Announcements
    - Since we have added links to this changelog and to the feature request portal in the left-hand nav., we have removed the changelog feed from the dashboard and replaced it with a "Recent Activity" feed which shows a real time view of all of the actions SellerActive is performing on your accounts behalf.
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  • eBay Required Properties
    - We have refreshed our eBay property database to reflect the most up to date set of property requirements for all categories.
  • Variation imports
    - A setting has been added to the Amazon integration which allows you to turn off variation imports. This can be useful if you are a retailer who only sells one item of a variation set and don't need the parent variants to be imported.
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  • eBay search results
    - The 'add product by search' feature was not showing search results for eBay if the product was not also found on Amazon. This has now been updated to search the eBay catalog, whether or not a result was found on Amazon. Note that the eBay catalog is still limited and not comprehensive of everything that is sold on eBay. Search may not bring back an eBay listing, even if another seller has an active listing for that product
  • Product grid performance
    - We have made additional performance improvements to the column filters on the products grid. In particular, searching by a product identifier should be considerably faster. We will make the same changes to the Listings workspace in the coming weeks.
  • Upload Errors
    - We have removed the generic "An error has occurred" warning that you sometimes receive during a product or inventory upload and replaced it with an error or warning that is specific to the issue you are facing. Some examples of these new errors include: "Cannot modify quantities for third party integrated fulfillment centers" and "SKU length must be less than 101 characters."
  • Currency symbols
    - With the addition of non-US Amazon integrations that we launched last year, we had the need to update SellerActive to accurately show the currency symbols for each region we support. The workspaces and product editor should now reflect this change.
  • Full category display
    - The full, untruncated category path is now displayed on the Sales Channels tab of the product editor. Click the category to copy it for easy re-use on other products.
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Bug Fixes
  • When items were out of stock, the listings workspace and the product editor were showing two different dynamic minimum values for the same product. The product editor was correct, and the listings workspace has been updated to reflect the correct value.
  • The quick links on the dashboard were not loading pre-defined filters in the workspaces like they should have been. This is resolved now, along with some slight performance improvements to the filters.
  • Bulk publishing to Walmart with listing errors.
  • Some categories were visible in the product editor that were not selectable. These categories have been removed.
  • FBA shipping services were not displaying in the cross channel shipping tab of the FBA settings. The services will now appear when you attempt to map shipping methods.

improved

fixed

Marketplace Management

Brand Console

Brand Console Release Notes 01.08.2024

Maintain Selected Business Across Apps
  • Previously, the context for multi-business organizations was not shared across our Marketplace Management (SellerActive) and Brand Console applications. Now, when you select one of your businesses in the business switcher, that business will always stay selected when navigating between Brand Console and Marketplace Management.
Improved Compatibility with Password Managers on Login
  • We improved the behavior of the login pages for Brand Console and Marketplace Management (SellerActive) with password managers such as LastPass.
Logout Sends Users to Correct Login Page
  • We fixed some instances where users of Marketplace Management (SellerActive) were being sent to the Brand Console login page when they logged out.
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