Changelog

Follow up on the latest improvements and updates.

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Now, you can update PayPal with tracking numbers as orders are shipped, enhancing customer experience. Here’s why you should be excited:
Enhanced Customer Experience:
With the ability to update PayPal with tracking numbers as orders are shipped, merchants can now provide real-time tracking information to their customers. Customers no longer need to look through emails or third-party tracking websites to monitor their orders. Instead, they can log in to their PayPal account and access up-to-date tracking information directly from the platform they trust.
Customer View:
1Customer View PayPal
Merchant View:
1PayPal Tracking
Plus, if merchants needed to, they could manually go into the “Edit tracking info”, under the tracking information section to update tracking for their customers as well.
Customizable setting
Seamless Integration:
The PayPal Checkout Tracking API seamlessly integrates with existing PayPal Checkout processes, minimizing disturbance to the merchants' workflow. With PayPal's user-friendly set-up and detailed guide, merchants can easily use this feature to boost their e-commerce sales. Please refer to the PayPal Tracking API documentation for more details on this feature.
Overall, the PayPal Checkout Tracking API helps improve the merchant and customer experience on our platform. Merchants receive more control and flexibility, while customers are kept happy throughout the order fulfillment process.
Repricing strategies have historically taken fulfillment cost into account when determining a minimum price for items, but they haven't always treated all fulfillment centers the same.
Non-FBA items have their fulfillment cost added to their product cost in addition to any marketplace fees when determining the the minimum price.
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FBA items, on the other hand, worked a little differently. Instead of taking the fulfillment cost input into consideration, we would use the actual fulfillment fees that Amazon charges in the dynamic minimum calculation. This led to some confusion since the fulfilment costs that users could add to products went unused.
As of today, we are now including the users fulfillment cost as well as the fulfillment fees when determining the dynamic minimum of FBA items. We have added the fees to the inventory tab of the product editor so that you can easily see the comprehensive set of costs and fees that will go into the dynamic minimum.
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Marketplace Management

Walmart Item Match

We're delighted to bring your a long awaited update to our Walmart listing process -
Walmart Item Match!
Walmart item Match
allows you to create offers for items that exist in the Walmart product catalog without having to fill out all of the required properties that you would usually have to when listing a new product. 
To get started with Item Match, simply add a new product via search from the Products Workspace.
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After searching for a product that exists on Walmart, select the product and follow the listing instructions to get your item listed. For a full overview of the new feature, see our knowledgebase article that goes into detail on how to list single items or items in bulk using Item Match.

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Marketplace Management

MCM Release Notes 3.6.24

Updates
Parent Properties
- When publishing variation groups, we are now using the parent data for each of the variants in a variation group when it is appropriate to do so. This will reduce the time it takes to get variation groups 'Ready to List' by removing the need to duplicate the same data across all variants in the group. When the parent property value is used, the value will be empty in the variant property editor. Screenshot 2024-03-11 at 12
Tik Tok Categories
- Categories that require approval are now shown in the Tik Tok category tree when selecting a category to sell into. These categories show a tooltip which differentiates them from categories that don't require approval or that you already have approval to sell into.
Walmart Product Search
- When creating new products from search, we now show results for Walmart when searching by a product identifier (UPC, EAN, etc.). Products are now automatically categorized to Walmart when you select a search result with a corresponding Walmart listing.
Listing Workspace Optimizations
- Significant changes have been made to the Listings workspace in order to improve performance. We are seeing a 80% increase in load time when searching or filtering on the optimized columns.
Save Changes
- We will now warn you if you have unsaved changes on the Product Editor when trying to close the editor. This should help prevent an unintended loss of data
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Bug Fixes
Bulk Categorization
- Automotive categories for eBay were can now be categorized via the bulk categorization tool.
Upload Results
- Upload results were not being generated for a brief period of time. This has now been resolved.
Tracking Updates
- Orders with bundles were not getting their tracking set correctly when order items with components were updated on Shipstation. We are now accurately reflecting bundle component tracking information.
Retail Price
- Retail price was not updating after an upload. The upload process has been updated to correctly set Retail Price.
Scroll bars
- There were areas of MCM where scrolling was not properly working or where there were duplicated scroll bars. These have been cleaned up.
Dashboard report
- The sales report on the dashboard was displaying pending FBA orders which don't have revenue until the order is shipped. This was causing the profit in these reports to be lower than they should have been. The report has been updated to remove pending FBA orders until they are approved and accurate revenue can be shown.
Ebay Properties
- Some required Ebay properties were missing. They have now been refreshed and are up to date with the marketplace.
Ebay Motors Publishing
- We fixed a bug that was preventing listings from being published within Ebay Motors categories.
New Features:
  • Order Approvals -
    Companies can now enable managers and company admins the ability to approve an employee or manager's orders directly in their My Account when logging in. We also introduced the ability to moderate order approvals at the item level and added a field to explain the reason for approving or rejecting an item in an order. To view the settings on this feature navigate to Settings > Orders > General > Order Approvals. Anyone with a Customer Association that includes someone under them can automatically approve orders. You can add the new theme page labelled Order Items Approval to your My Account area and customize it accordingly.
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  • Company Reports -
    If a customer labelled as a Company with Customer Associations, the Company can now have access to reports in their My Account area. This theme page is called User Company Reports. You can add two new widgets to this page as illustrated below:
  • New Widget - Product Inventory Report -
    This widget shows the Company their catalog where they can see past sales data, inventory levels, sales velocity and a forecast of how many estimated days until out of stock based on sales history. Also great for a brief understanding of top products sold. Only products available in the store's active catalog will display here.
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  • New Widget - Company Order Shipped -
    This widget which shows the Company their summaries of how many orders have shipped, items shipped and other averages based on date ranges selected. Only orders and products available in the store's active catalog will display in this summary.
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  • New Widget - Save For Later List -
    This widget is used to pull in a Saved For Later list associated to your session or customer account for quick editing. Popular for use case such as a quick order template on any given page versus just the list page. This widget is available on category pages, product pages, home page, and virtually anywhere you'd need it.
New & Updated Integrations:
  • PayPal Checkout
    - We now send the tracking numbers to the PayPal Tracking API when orders are shipped. This allows more transparency around orders in your PayPal account.
  • Zonos
    - We now added a setting to determine order status that would then send updated order information in the case of admin orders being created or modified.
  • ShipperHQ
    - Added an option to send “ADMIN” as CustomerGroup to ShipperHQ when doing rate lookups from admin to alert them it's an admin placed order.
  • Nuvei
    - Added ability to save AVS response code for Nuvei gateway users
Smaller Features:
  • Added new parent product fields in admin and API for HTS and COO codes to better support international shipments and calculations.
  • Exposed company and employee relation for Customer Associations to the Rule Engine
  • Moved the Customer Associations feature from Marketing to its own section in the Customer editor in the admin.
  • A Company or Manager can now pay an employee balance using the theme page Customer Order Statement
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  • Added restrictions around viewing orders to allow orders to only be viewed by the individual or someone related above them when using Customer Associations. In the past we allowed employees to view all other employee orders. Now you can only view other employee orders if you are their Manager or Company Admin.
  • Added ability to add and edit users on User Company Page where we list hierarchy of all users in a Company.
  • Added ability to name your own Company/Manager/Employee. For example, perhaps it's Site Manager/Location Manager/Agent or Sergeant/Lieutenant/Private etc. You can modify these labels under Customer Association settings.
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  • We now allow the ability for Reward Points to be automatically applied when using this payment method instead of "Use Points" button creating an unnecessary extra click in checkout flow.
  • Breakout shipping now supports radio buttons when using custom shipping methods. Specifically shipping methods using Webhooks to pull rates from third parties.
  • We now support Webhook Custom Shipping Methods the ability to add a name and delivery date to the endpoint to be visible for customers when selecting the method. For example: { "TotalCharge": 20.00, "ServiceName": "xxxx", "DeliveryTime": "12/20/2024"}
  • Added ability for Product Quantity Limits to be reset based on first of the month versus number of days
  • Added a domain whitelist for Image URLs primarily for use of third party image optimizers nder Settings > Security > Request Domain Whitelist
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Bug Fixes & Technical Improvements:
  • Added IP Address to ValidateCheckout Webhook
  • Exposed User IsSalesPerson API Property
  • API now returns 'entered by' and 'sales_agent_user_id' for quotes
  • Added warning modal before deleting a content page
  • Updated the look and feel of the Add New Payment Gateway page
  • Refund Reasons are now sorted alphabetical
  • Fixed problem with blogs being assigned to different stores not changing the store assigned
  • Fixed issue causing advanced search in the admin not pulling quotes with item numbers in the filter
  • Fixed Google Autocomplete not saving the Unit Information
  • Fixed issue setting customer default payment type to rewards points via API
  • Fixed layout issue when creating orders from More Actions on Customer Edit
  • Fixed Send gift cert to microstore issue
  • Fixed insert image from store not working when description editor is in full screen mode
  • Fixed issues allowing search sessions by sessionID
  • Fixed issue preventing the following the sort order when add group items in admin order editor
  • Fixed an issue when admin converts Cart to Order
  • Fixed an abandoned carts report with time zone issue
  • Fixed issue allowing stores to adjust scheduled exports/exports next run time
  • Fixed UPS Surepost issue
  • Fixed content page image alignment issue
Categories like beauty & personal care, electronics, packaged food & beverage, and more require product certifications to publish listings. You can now upload required documents into Marketplace Management during the listing process:
  • A list of required certifications will be displayed in the Images section
  • Upload certification images directly into Marketplace Management
  • Publish your listing and wait for the status to turn to Active (usually complete within minutes)
  • We will also import existing product certifications on new SKUs
Screenshot 2024-02-20 at 9
Learn about the full release in our Knowledge Base article.
We're thrilled to introduce our first AI-driven workflow enhancement: AI-powered product category suggestions! Recognizing the time-consuming nature of product categorization, especially across various marketplaces, we're excited to roll out the initial tool aimed at reducing your workload on repetitive tasks.
This feature is now accessible to all users across every tier. To give it a spin, simply initiate the listing process for a new product. During the Sales Channels step, you'll notice a new 'Generate Categories with AI' button.
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Clicking on this button will fetch suggested categories based on your product title, across all sales channels requiring categorization.
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We invite you to test it out and share your feedback on where you believe further automation could enhance your daily workflows!

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Marketplace Management

MCM Release Notes 2.7.24

Updates
Variation publishing
- Multiple updates were made related to publishing variation products:
  • A price is no longer required on a variation parent when publishing a variation group.
  • We no longer require or display variant properties, like color value, at the parent level
  • If variant properties are included on the parent, we no longer send them during publication so that we can prevent publication errors on the users behalf.
Screenshot 2024-02-02 at 9
Variation imports
- A setting has been added to turn Amazon variation relationship imports on and off. It will default to off for all new integrations. This will allow users to sell variants as single items without Amazon importing the variation relationship into MCM which can make publication more difficult.
Default property values
When listing to ebay, an eBay type property is often required and a specific value must be set. When eBay accepts only one value for that required property, we will automatically send that value during publication so that users don't have to explicitly set the value, which can save time during publication.
Bug Fixes
Buy Box adjustments
- For high priced items, the Amazon buybox pricing strategy was making larger price adjustments than required to capture the buybox. The strategy has been adjusted to make only the small changes needed.
Deprecated categories
- Some deprecated marketplace categories were preventing users from searching for products from the 'add by search' screen. We have updated our category tree to ignore these deprecated categories.
TikTok Shop publishing errors
  • Shipping dimensions in MM that converted to an amount < 1 inch were resulting in a publishing error. This has now been fixed so that the MM values are rounded up. These dimensions are only used to calculate shipping estimates. For exact MM dimensions values < 1 inch to be displayed to shoppers, we recommend including them in your product description.
  • We no longer require a product identifier when publishing to TikTok
Shopify publishing error
- Duplicate products were being created when content updates were published for variant products. This has now been resolved so that the changes are only reflected on the original product.
We just launched our TikTok Shop integration!
With this release you can:
  • Authenticate your TikTok Shop with Marketplace Management and map warehouses for fulfillment including 3PLs like Amazon MCF, Cart.com, and Deliverr
  • Import your product catalog and marketplace orders
  • Publish listings individually or in bulk
  • Update price and quantity across all sales channels
  • Set up repricing with price mirroring or sales velocity strategies
Screenshot 2024-01-26 at 1
Learn about the full integration in our knowledge base article. If there are additions you'd like to see to the integration, please submit a feature request here on Canny.
Be sure to sign up for a TikTok Shop seller account if you haven't already. Approval takes between 2-6 days. Additionally, certain categories are invite-only and require approval from TikTok. Get the process started now so you don't have to wait to sell!
Screenshot 2024-01-17 at 8

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Marketplace Management

MCM Release Notes 1.24.24

Updates
Channel property names
- Channel property names that are associated with the product property now show in the channel override dialog so that you can confirm which property will recieve the data for each channel. imageimage
Images
- A delete action has been added to images to prevent you from accidentally deleting images when clicking them. We have also added a way to expand the image thumbnails into full size images by clicking them from the workspaces or from the image tab of the product editor. Secondary images can be viewed by clicking the left or right arrows on the expanded image. image image
Listings column
- The listings column in the products workspace has been updated to show any channel that you have listed the product to. Additionally, the column now expands to fit all channels you have integrated.
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Walmart Search
Similar to the ebay search update last release, we have updated the 'add from search' flow to return Walmart products, even if no corresponding search result is found on Amazon. This is setting the foundation for us to add a 'Walmart Item Match' product listing flow that shoiuld help get listings to market much faster than they can today.
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Variation Uploads
Users now have the ability to create variation relationships via product uploads. In order to create variations, just specify the parent sku in a column for each of the variants of the variation group, and map it to the Variation Parent SKU property. Once the variation relationship has been created, you will have to select a variation option from the product editor before publishing the variation group to any sales channels.
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Walmart product imports
- We are now importing additional properties from Walmart when we import catalog SKUS from your Walmart Seller Center account. These new properties are
  • Primary Image
  • MSRP
  • Product Tax Code
  • Shipping Weight + Unit
We will now move on to importing Walmart categories in order to make the transition from Walmart to other sales channels even easier.
Bug Fixes
  • Variation publishing
    A few changes have been made to variation products in order to make the listing process easier. First, we no longer display and inadvertently require variant properties at the parent product level. Second, we are no longer sending variant properties for the parent during publication.
  • Users encountered errors selecting many products from the products workspace and attempting to perform a bulk action, like adding tags. This has been resolved and bulk actions should be available to all users
  • The text on the "Price Mirroring" strategy was incorrectly switching which channel was the source price and which was the desitnation price. This has been updated.
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