Changelog

Follow up on the latest improvements and updates.

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NEW INTEGRATIONS:
  • Zakeke Product Designer Integration:
    Integrating Zakeke with your store brings advanced AI visual commerce capabilities, enabling customers to personalize products with ease and being able to preview the designs. This seamless integration allows shoppers to create unique items that reflect their individual styles and preferences, enhancing their shopping experience and driving engagement. For more information, visit: https://support.americommerce.com/hc/en-us/articles/24382835258907-How-to-Setup-Zakeke
Zakeke int
  • PitchPrint Product Designer Integration:
    PitchPrint revolutionizes the online shopping experience by offering an advanced print customization tool. Integrating PitchPrint into your store provides customers with a wide array of customization options for various products, allowing them to personalize items to their unique preferences and requirements. This enhancement elevates your store's offerings, delivering a truly personalized shopping journey for your customers. For more information, visit: https://support.americommerce.com/hc/en-us/articles/24268115889051-PitchPrint
PitchPrint
NEW FEATURES:
  • Order Approval Email Settings:
    New email settings allow employees to customize order confirmation and approval notifications. For managers and admins, settings include receiving order approval notifications for employees and controlling email notifications for pending order approvals. Access these settings in the Companies area in the People section of your store settings.
Order Approvals
  • New Apps Landing Page & Search Bar:
    Introducing our new Apps landing page, your gateway to all available apps and add-ons! Now you can easily navigate through categories using the Category Filter to find the perfect app for your needs. Navigating to apps now opens them directly, eliminating the need for the seemingly never-ending Sub-Navigation menu. Enjoy a seamless experience with App Info shared between the card on the Landing page and the App details header on each respective Addon/app page. Discover, explore, and enhance your experience with our new Apps landing page!
Landing page + search bar video GIF
  • Bulk Delete Customers:
    Introducing a new feature that allows you to bulk delete customer records. Previously, customers had to be manually deleted one by one, but now, in the Customer List view, you can simply select all customer records using the existing checkbox in the upper left corner and choose "Delete" from the "More Options" dropdown. A pop-up warning will remind you of the order data and what information will be lost. Don’t worry, this data will still live for reporting purposes.
Bulk Delete
  • New Background Job Experience:
    Background job notifications have now moved to the header. Look here for future imports and exports as they’re finished. Plus, a new background history page to allow admins the ability to see all previous jobs and their status and ability to download for easier management!
Background job
shipping provider custom api
  • Import/Export of Warehouses:
    Introducing the new CSV import/export feature for warehouses. Quickly add or update warehouse data in bulk, streamlining your operations and saving you time.
  • Import/Export of Blogs:
    Our latest update now allows seamless import/export of blog posts with all applicable fields. No more hassle with APIs - enjoy streamlined bulk management of your blog. Perfect for those migrating WordPress blogs over to your storefront’s CMS.
  • Streamlined Multi-Store Cancellations:
    We're making it simpler to cancel your multi-stores by letting you do it yourself in the admin panel. When you cancel a store, we'll ask what you want to do with your existing orders, customers, reviews, blog content – remove this store from your store options on these records and then we'll automatically adjust your billing details to reflect this change.
FEATURE/INTEGRATION IMPROVEMENTS:
  • Algolia Improvements:
    The Auto Sync Interval setting ensures your catalog is always up to date by automatically synchronizing with Algolia at regular intervals. Additionally, the new Algolia Search Widget allows users to easily add a powerful search feature to their theme without manual code edits, streamlining implementation. For more details, visit here: https://support.americommerce.com/hc/en-us/articles/19455464709659-Algolia
  • Klaviyo Integration Update:
    Updated Klaviyo integration to the latest API.
  • Add Auto Sync Interval for Algolia:
    The Auto Sync Interval setting for Algolia automatically synchronizes your catalog with Algolia at regular intervals, ensuring your search index is always up to date.
  • Added Functionality for Discounts on Subscription Products:
    Enabled the ability to apply discounts to only subscription products and non-subscription products. Plus, exclude discounts from renewals.
  • Subscription Management for Customers in My Account:
    Similar to the orders page in the customer account area, offers a streamlined and user-friendly experience. Manage your subscriptions with ease!
MySubscriptions2
  • Custom Shipping Default Setting:
    We have introduced a new setting that allows custom payment methods to be inactive by default for all multi or micro stores. This ensures greater control and flexibility in managing payment options across your store network.
custom shipping inactive
  • Shipping and Handling Merge Code:
    Introducing the new merge code ##SHIPPINGANDFEES##. This feature combines shipping, handling, and additional fees into a single code. It is now available at the entity level and can be used on the cart, checkout, order confirmation page, and in email notifications such as order confirmation and partial shipment notifications.
  • Google Identity Services Migration:
    In April 2024, Google Identity Services will migrate to FedCM. This transition aims to enhance security and privacy, providing a more seamless and secure authentication experience.
  • My Reviews Page in My Account:
    We have moved the "My Reviews" section to its own dedicated page under "My Account" for better accessibility. You can now manage all your reviews from a centralized location.
  • Saved Carts in My Account:
    The "Saved Cart" has been moved to its own dedicated page under the "My Account" section for easier access and improved user experience.
  • Foundation Theme Update:
    We've updated the Foundation theme's My Account template design by removing login info, changing password, view public profile, account details from the menu, and renaming the theme page menu to match the My Account menu.
  • Google Tag Manager Added to Apps:
    Google Tag Manager has been moved to apps! Now, you can easily configure and instantly deploy tags on your store website directly from an intuitive web-based interface.
  • Seller Active by Cart.com Added to Apps:
    We are excited to announce that Seller Active by Cart.com is now available in Apps! This integration allows you to list your products across all top sales channels directly from one workflow, ensuring your inventory is always up to date in real time.
  • Enabled Product Merge Codes in Product Q&A Emails:
    We have enabled all product merge codes for Product Q&A emails. Previously, confirmation emails could not include the product name or SKU, displaying only the product ID. This update ensures that product names and SKUs now render correctly in these emails.
  • Added "Select All" to Country Filter on Orders:
    We’ve made it easier to filter orders from all non-US countries! The new "Select All" option in the Country Filter on the Orders screen lets you quickly exclude the US without manually checking each country.
  • Updated State Selector for D.C.:
    We have adjusted the State selector to display "D.C." instead of "Washington D.C.”. This change addresses a client concern regarding address formatting, ensuring that "Washington" is only used for the city input, preventing repetitive "Washington Washington D.C." entries.
  • Answers Sort Order in Q&A Widget:
    We've added a new setting to the Q&A widget, allowing you to sort answers by "Oldest to Newest." Previously, answers were sorted by default from "Newest to Oldest." Now, you can choose the order that best suits your needs.
Queston Answers - Sorting of answers setting-20240326-084813
  • Shipping Override in Admin for Breakout Shipping:
    Breakout Shipping now retains Override settings per Shipping Method level, ensuring accurate shipping configurations. Previously, the override was not retained at the order level, but now it is applied correctly at each shipping method level. This improvement ensures accurate shipping calculations and a smoother checkout experience.
BUG FIXES TO RELEASE 2024.1:
  • Resolved Issue: Missing "Ineligible for Purchase by Points" Field:
    We have addressed an issue where the "Ineligible for Purchase by Points" field was missing from the product import and API product endpoint.
  • Affirm Payment Update:
    We've identified an issue where Affirm does not display in micro-stores. Affirm should work with the multi-stores. We are investigating this oversight and ensuring all other payment methods function correctly with micro-stores.
  • Fixed Foundation Shipping Method Display Issues:
    Dropdown Shipping: Resolved an issue where the selected shipping method was not displayed when using the dropdown menu. Breakout Shipping: Fixed the bug where only the first shipping method was displayed, ensuring all selected shipping methods are now visible.
  • Fixed Stone Edge Gift Certificate XML Issue:
    Resolved an issue with the XML file sent to Stone Edge for gift certificates, ensuring proper data transmission and compatibility.
  • Fixed Subscription Display for Multiple Items:
    We have resolved an issue where subscription details for multiple items were not displaying correctly in the new Subscriptions My Account page.
  • Added indication for issues with custom fields at checkout.
  • Fixed API child products not expanding.
  • Resolved category drill-down issues.
  • Eliminated delay when publishing blogs immediately.
  • Corrected order subtotal discrepancies when removing child items from parent.
  • Ensured discount codes marked as "one per customer" cannot be reused in admin-created orders.
  • Adjusted shipping fee calculations in admin order editor after item dimension changes.

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Marketplace Management

MCM Release Notes 4.17.24

Updates
BigCommerce Product Imports
We now support importing additional product properties and variation relationships from BigCommerce. Properties like secondary images, html description, dimensions and weight, advanced pricing values, brand, product identifiers, and condition will now import for SKUs that do not yet exist in Marketplace Management. You can import products as variations by switching the import setting to on. Screenshot 2024-04-17 at 1
Shopify Order Exports
We now support sellers who want to keep more of their business operations inside of their Shopify stores by allowing them to send marketplace orders back up to Shopify to be fulfilled. We handle getting the tracking and carrier information back up to the marketplaces to keep your accounts in good standing and your buyers informed.
Fulfillment fee in Dynamic Minimum calculation
We are now including FBA Cost in addition to the FBA fees that we gather on your behalf into the dynamic minimum calculation. Read more about it on its featured post.
Walmart Item Match
We are excited to announce major improvements to the Walmart listing workflows for items that are already in the Walmart product catalog. Read about these updates in our knowledge base.
Product Opportunity Report
The Product Opportunity Report provides suggestions for products to consider selling within categories and brands that you already sell, while also considering marketplace demand. The report contains multiple pieces of data that can be sorted and filtered on to narrow down the suggestions to the opportunities that  best match your business. Check out an overview of the report in our knowledgebase article.
Bug Fixes
Slow order imports
- For high volume sellers, there was periodic slowness for Amazon order imports. We have taken steps to improve order ingestion performance and added alerting for proactive resolution if the issue arises again.
Variant bullet points
- Bullet points were previously a property only available at the parent level. They have now been added as variant listing properties and can be added/edited at the variation level.
Listing Quantity Editor
- The quick editor for editing quantity that is available by clicking the "Quantity" value in the Products Workspace is now also available in the Listings Workspace by clicking the "Total Quantity" or "Listed Quantity" values.
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Amazon DE
- For Cart Channels users, there was an issue with Amazon DE price changes making it up to the marketplace due to currency conversion issues. This has been resolved.
Leadtime to Ship
- For a brief period of time, items with no lead time to ship on Amazon had their lead time to ship set to 0. This has been resolved and all items affected have been reverted to no lead time to ship.
Reordering images
- An issue that prevented users from reordering images from the Product Editor has been resolved.
Now, you can update PayPal with tracking numbers as orders are shipped, enhancing customer experience. Here’s why you should be excited:
Enhanced Customer Experience:
With the ability to update PayPal with tracking numbers as orders are shipped, merchants can now provide real-time tracking information to their customers. Customers no longer need to look through emails or third-party tracking websites to monitor their orders. Instead, they can log in to their PayPal account and access up-to-date tracking information directly from the platform they trust.
Customer View:
1Customer View PayPal
Merchant View:
1PayPal Tracking
Plus, if merchants needed to, they could manually go into the “Edit tracking info”, under the tracking information section to update tracking for their customers as well.
Customizable setting
Seamless Integration:
The PayPal Checkout Tracking API seamlessly integrates with existing PayPal Checkout processes, minimizing disturbance to the merchants' workflow. With PayPal's user-friendly set-up and detailed guide, merchants can easily use this feature to boost their e-commerce sales. Please refer to the PayPal Tracking API documentation for more details on this feature.
Overall, the PayPal Checkout Tracking API helps improve the merchant and customer experience on our platform. Merchants receive more control and flexibility, while customers are kept happy throughout the order fulfillment process.
Repricing strategies have historically taken fulfillment cost into account when determining a minimum price for items, but they haven't always treated all fulfillment centers the same.
Non-FBA items have their fulfillment cost added to their product cost in addition to any marketplace fees when determining the the minimum price.
image
FBA items, on the other hand, worked a little differently. Instead of taking the fulfillment cost input into consideration, we would use the actual fulfillment fees that Amazon charges in the dynamic minimum calculation. This led to some confusion since the fulfilment costs that users could add to products went unused.
As of today, we are now including the users fulfillment cost as well as the fulfillment fees when determining the dynamic minimum of FBA items. We have added the fees to the inventory tab of the product editor so that you can easily see the comprehensive set of costs and fees that will go into the dynamic minimum.
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new

Marketplace Management

Walmart Item Match

We're delighted to bring your a long awaited update to our Walmart listing process -
Walmart Item Match!
Walmart item Match
allows you to create offers for items that exist in the Walmart product catalog without having to fill out all of the required properties that you would usually have to when listing a new product. 
To get started with Item Match, simply add a new product via search from the Products Workspace.
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After searching for a product that exists on Walmart, select the product and follow the listing instructions to get your item listed. For a full overview of the new feature, see our knowledgebase article that goes into detail on how to list single items or items in bulk using Item Match.

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Marketplace Management

MCM Release Notes 3.6.24

Updates
Parent Properties
- When publishing variation groups, we are now using the parent data for each of the variants in a variation group when it is appropriate to do so. This will reduce the time it takes to get variation groups 'Ready to List' by removing the need to duplicate the same data across all variants in the group. When the parent property value is used, the value will be empty in the variant property editor. Screenshot 2024-03-11 at 12
Tik Tok Categories
- Categories that require approval are now shown in the Tik Tok category tree when selecting a category to sell into. These categories show a tooltip which differentiates them from categories that don't require approval or that you already have approval to sell into.
Walmart Product Search
- When creating new products from search, we now show results for Walmart when searching by a product identifier (UPC, EAN, etc.). Products are now automatically categorized to Walmart when you select a search result with a corresponding Walmart listing.
Listing Workspace Optimizations
- Significant changes have been made to the Listings workspace in order to improve performance. We are seeing a 80% increase in load time when searching or filtering on the optimized columns.
Save Changes
- We will now warn you if you have unsaved changes on the Product Editor when trying to close the editor. This should help prevent an unintended loss of data
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Bug Fixes
Bulk Categorization
- Automotive categories for eBay were can now be categorized via the bulk categorization tool.
Upload Results
- Upload results were not being generated for a brief period of time. This has now been resolved.
Tracking Updates
- Orders with bundles were not getting their tracking set correctly when order items with components were updated on Shipstation. We are now accurately reflecting bundle component tracking information.
Retail Price
- Retail price was not updating after an upload. The upload process has been updated to correctly set Retail Price.
Scroll bars
- There were areas of MCM where scrolling was not properly working or where there were duplicated scroll bars. These have been cleaned up.
Dashboard report
- The sales report on the dashboard was displaying pending FBA orders which don't have revenue until the order is shipped. This was causing the profit in these reports to be lower than they should have been. The report has been updated to remove pending FBA orders until they are approved and accurate revenue can be shown.
Ebay Properties
- Some required Ebay properties were missing. They have now been refreshed and are up to date with the marketplace.
Ebay Motors Publishing
- We fixed a bug that was preventing listings from being published within Ebay Motors categories.
New Features:
  • Order Approvals -
    Companies can now enable managers and company admins the ability to approve an employee or manager's orders directly in their My Account when logging in. We also introduced the ability to moderate order approvals at the item level and added a field to explain the reason for approving or rejecting an item in an order. To view the settings on this feature navigate to Settings > Orders > General > Order Approvals. Anyone with a Customer Association that includes someone under them can automatically approve orders. You can add the new theme page labelled Order Items Approval to your My Account area and customize it accordingly.
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  • Company Reports -
    If a customer labelled as a Company with Customer Associations, the Company can now have access to reports in their My Account area. This theme page is called User Company Reports. You can add two new widgets to this page as illustrated below:
  • New Widget - Product Inventory Report -
    This widget shows the Company their catalog where they can see past sales data, inventory levels, sales velocity and a forecast of how many estimated days until out of stock based on sales history. Also great for a brief understanding of top products sold. Only products available in the store's active catalog will display here.
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  • New Widget - Company Order Shipped -
    This widget which shows the Company their summaries of how many orders have shipped, items shipped and other averages based on date ranges selected. Only orders and products available in the store's active catalog will display in this summary.
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  • New Widget - Save For Later List -
    This widget is used to pull in a Saved For Later list associated to your session or customer account for quick editing. Popular for use case such as a quick order template on any given page versus just the list page. This widget is available on category pages, product pages, home page, and virtually anywhere you'd need it.
New & Updated Integrations:
  • PayPal Checkout
    - We now send the tracking numbers to the PayPal Tracking API when orders are shipped. This allows more transparency around orders in your PayPal account.
  • Zonos
    - We now added a setting to determine order status that would then send updated order information in the case of admin orders being created or modified.
  • ShipperHQ
    - Added an option to send “ADMIN” as CustomerGroup to ShipperHQ when doing rate lookups from admin to alert them it's an admin placed order.
  • Nuvei
    - Added ability to save AVS response code for Nuvei gateway users
Smaller Features:
  • Added new parent product fields in admin and API for HTS and COO codes to better support international shipments and calculations.
  • Exposed company and employee relation for Customer Associations to the Rule Engine
  • Moved the Customer Associations feature from Marketing to its own section in the Customer editor in the admin.
  • A Company or Manager can now pay an employee balance using the theme page Customer Order Statement
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  • Added restrictions around viewing orders to allow orders to only be viewed by the individual or someone related above them when using Customer Associations. In the past we allowed employees to view all other employee orders. Now you can only view other employee orders if you are their Manager or Company Admin.
  • Added ability to add and edit users on User Company Page where we list hierarchy of all users in a Company.
  • Added ability to name your own Company/Manager/Employee. For example, perhaps it's Site Manager/Location Manager/Agent or Sergeant/Lieutenant/Private etc. You can modify these labels under Customer Association settings.
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  • We now allow the ability for Reward Points to be automatically applied when using this payment method instead of "Use Points" button creating an unnecessary extra click in checkout flow.
  • Breakout shipping now supports radio buttons when using custom shipping methods. Specifically shipping methods using Webhooks to pull rates from third parties.
  • We now support Webhook Custom Shipping Methods the ability to add a name and delivery date to the endpoint to be visible for customers when selecting the method. For example: { "TotalCharge": 20.00, "ServiceName": "xxxx", "DeliveryTime": "12/20/2024"}
  • Added ability for Product Quantity Limits to be reset based on first of the month versus number of days
  • Added a domain whitelist for Image URLs primarily for use of third party image optimizers nder Settings > Security > Request Domain Whitelist
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Bug Fixes & Technical Improvements:
  • Added IP Address to ValidateCheckout Webhook
  • Exposed User IsSalesPerson API Property
  • API now returns 'entered by' and 'sales_agent_user_id' for quotes
  • Added warning modal before deleting a content page
  • Updated the look and feel of the Add New Payment Gateway page
  • Refund Reasons are now sorted alphabetical
  • Fixed problem with blogs being assigned to different stores not changing the store assigned
  • Fixed issue causing advanced search in the admin not pulling quotes with item numbers in the filter
  • Fixed Google Autocomplete not saving the Unit Information
  • Fixed issue setting customer default payment type to rewards points via API
  • Fixed layout issue when creating orders from More Actions on Customer Edit
  • Fixed Send gift cert to microstore issue
  • Fixed insert image from store not working when description editor is in full screen mode
  • Fixed issues allowing search sessions by sessionID
  • Fixed issue preventing the following the sort order when add group items in admin order editor
  • Fixed an issue when admin converts Cart to Order
  • Fixed an abandoned carts report with time zone issue
  • Fixed issue allowing stores to adjust scheduled exports/exports next run time
  • Fixed UPS Surepost issue
  • Fixed content page image alignment issue
Categories like beauty & personal care, electronics, packaged food & beverage, and more require product certifications to publish listings. You can now upload required documents into Marketplace Management during the listing process:
  • A list of required certifications will be displayed in the Images section
  • Upload certification images directly into Marketplace Management
  • Publish your listing and wait for the status to turn to Active (usually complete within minutes)
  • We will also import existing product certifications on new SKUs
Screenshot 2024-02-20 at 9
Learn about the full release in our Knowledge Base article.
We're thrilled to introduce our first AI-driven workflow enhancement: AI-powered product category suggestions! Recognizing the time-consuming nature of product categorization, especially across various marketplaces, we're excited to roll out the initial tool aimed at reducing your workload on repetitive tasks.
This feature is now accessible to all users across every tier. To give it a spin, simply initiate the listing process for a new product. During the Sales Channels step, you'll notice a new 'Generate Categories with AI' button.
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Clicking on this button will fetch suggested categories based on your product title, across all sales channels requiring categorization.
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We invite you to test it out and share your feedback on where you believe further automation could enhance your daily workflows!

new

Marketplace Management

MCM Release Notes 2.7.24

Updates
Variation publishing
- Multiple updates were made related to publishing variation products:
  • A price is no longer required on a variation parent when publishing a variation group.
  • We no longer require or display variant properties, like color value, at the parent level
  • If variant properties are included on the parent, we no longer send them during publication so that we can prevent publication errors on the users behalf.
Screenshot 2024-02-02 at 9
Variation imports
- A setting has been added to turn Amazon variation relationship imports on and off. It will default to off for all new integrations. This will allow users to sell variants as single items without Amazon importing the variation relationship into MCM which can make publication more difficult.
Default property values
When listing to ebay, an eBay type property is often required and a specific value must be set. When eBay accepts only one value for that required property, we will automatically send that value during publication so that users don't have to explicitly set the value, which can save time during publication.
Bug Fixes
Buy Box adjustments
- For high priced items, the Amazon buybox pricing strategy was making larger price adjustments than required to capture the buybox. The strategy has been adjusted to make only the small changes needed.
Deprecated categories
- Some deprecated marketplace categories were preventing users from searching for products from the 'add by search' screen. We have updated our category tree to ignore these deprecated categories.
TikTok Shop publishing errors
  • Shipping dimensions in MM that converted to an amount < 1 inch were resulting in a publishing error. This has now been fixed so that the MM values are rounded up. These dimensions are only used to calculate shipping estimates. For exact MM dimensions values < 1 inch to be displayed to shoppers, we recommend including them in your product description.
  • We no longer require a product identifier when publishing to TikTok
Shopify publishing error
- Duplicate products were being created when content updates were published for variant products. This has now been resolved so that the changes are only reflected on the original product.
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