Feature Requests

We looked at enabling the new "Cancel Grace Period" feature, but we need to be able to change the order status during the grace period, so we can avoid it downloading into our external order processing system until the grace period is over.

Example of sending an email to a customer's salesperson's email address when a customer of theirs has a declined payment. Send Email Template to Addresses EmailTemplateID=2 Addresses=##SALESPERSONEMAIL## The main thing is that I want to ensure we can use merge codes in the rules engine to direct the email to the right person. We have encountered numerous instances while creating rules in the rules engine where merge codes are the only way to ensure the correct data is sent to the intended recipient. It would be extremely valuable to be able to use merge codes in the rules engine. The example above is just one of many, so the feature request is not just for ##SALESPERSONEMAIL##, but for merge codes in general to be usable in the rules engine.

I thought there was already a request for this, but I can not find it now. We have recently had a bunch of our dropship warehouses change what shipping methods they offer. Some have eliminated USPS, while some only ship USPS Ground Advantage, others only offer UPS Ground, others only offer 2nd day or Ground. Currently there is no way to set this at the warehouse level, we have to set this on every product from a given warehouse, which is leborious to say the least, and it is easy to make a mistake. It would make a lot more sense to be able to define this at the warehouse level.

Need fulfillment method in the columns interface, also need a filter to include only editable quantity items (non bundled merchant fulfilled items). It will be impossible to edit quantities otherwise searching through a myriad of items matching even an extensive search term. Being able to add filters for multiple search terms would help as well.

Just like how you can get other custom field types with the relevant export type (Products, Orders, Categories, Customers), there should be a way to export the store custom fields from stores.

The only way to tell if an item was rejected by a manager is by checking if the quantity is 0 and if the line item note starts with "REJECTED". It would be nice if there was simply a boolean flag to determine if a line item was rejected.

Many of our customers have extensive wishlists for their classic car restoration projects. It would be convenient if there was a way to quickly move an item from the "My Saved Items" slide out to one of the customer saved wishlists.

Although AmeriCommerce is primarily a shopping cart and not a CRM, having a report of all emails sent is essential for proofing and tracking order rules and drip series emails, among other things. Without this, there is no efficient way to confirm that the right emails are going out at the right times to the right customers. We are requesting a report or feature that provides a list of all emails sent, including: Customer name Email subject Date/time sent Rule ID or Drip Series ID that generated the email Thank you for your consideration!

The merge code that shows why a credit card was declined (##PAYMENTDECLINEDREASON##) use to work on the checkout page, but it no longer does. So currently there is no way to display to the customer why their card was declined. This merge code does work in the declined email template, but seems like we should be able to show that at time of checkout, not have to send the customer an email with a link to try again.

We would like an "Inactive" checkbox for products. When checked, it would indicate that a product is no longer active in the catalog and would prevent a product from being added to a quote or order in Admin as well as on the front end. Currently we have retired products that we do not want to delete because we want to preserve the historical data for those products, but there is no way to prevent them from being added to a quote or order in Admin, even though they are set to an unavailable product status and the listings are hidden. There is also no indication once added to an order on the Admin screen that the product is unavailable or hidden. The Unavailable checkbox that defines custom product statuses is not enough - it only prevents items from being ordered on the front end; they can still be ordered in Admin.