New Feature Alert: Store Pick Up Is Here!

Say hello to Store Pick Up, our latest rolled out feature, making it easy for customers to pick up their orders at a nearby store. With simple setup options and an optimized checkout experience, this new feature brings added convenience for both businesses and customers. Let’s dive in! 
Quick Setup for Store Pick Up
Store Pick Up can be configured by navigating to Settings > Shipping > General
 under the Store Pickup Options section. Key settings include:
Enable Store Pickup: 
Activate this option to display store locations during checkout and when editing orders.
Show Distance to Store:
 Display stores by proximity to customers. When disabled, stores will be sorted by name or custom order.
Number of Store Locations to Show:
 Limit the number of store locations visible (set to 0 to show all).
Distance Unit: 
Choose between miles or kilometers for distance (default: miles).
Store Pickup Instructions: 
Add custom instructions for order confirmations and emails using the ##STOREPICKUPINSTRUCTIONS## merge code.
Custom Shipping Methods for Store Pick Up
Custom shipping methods can be created by navigating to Settings > Shipping > Custom Shipping Methods
. Ensure the method is flagged as a Store Pickup Method so it only displays when store pickup is selected, hiding all other shipping options.
Managing Orders with Store Pick Up
Easily manage orders with store pickup using the Store Location column in the order list (Orders > Orders
). You can filter orders by store location using Advanced Search.
On the order edit page (Orders > Orders > Edit
), you can toggle between shipping and pickup. When store pickup is selected, a dropdown will appear to choose a store along with fields for the customer’s name and phone number.
All store pickup details are visible on the View Order page under the Store Pickup label, displaying the selected location.
Make Checkout a Smoother Experience
Enable Store Pick Up to ensure the store pick up option appears during checkout. If no shippable items or subscriptions are present, store pickup will be hidden. Only shipping methods marked as Store Pickup Method will be displayed when this option is selected.
Need to update the layout or merge codes? Use the HTML Editor under Themes > Edit > Pages > Checkout and Order > One Page Checkout
 to make the necessary changes.
Using Custom Fields for Pickup Orders
Shipping-specific custom fields can be shown separately during checkout by enabling the “Show Shipping Custom Fields Separate From Shipping Address” setting under theme settings. This ensures only relevant information appears when pickup is selected.
Need More Help?
Activate Store Pick Up in your settings today and offer your customers more ways to shop! For additional setup details and best practices, refer to the Store Locations and Store Pickup knowledge base article for more information. 