We are thrilled to introduce our latest feature rollout: the ability to pause and resume subscriptions per line item. This new functionality grants our customers enhanced flexibility in managing their subscriptions, enabling them to order multiple subscriptions at once and pause or resume them individually as needed.
With this update, customers can temporarily stop one subscription while continuing others without any hassle. Resuming a paused subscription is simple, allowing customers to reactivate their subscriptions without needing to make a new purchase.
Additionally, we've introduced several powerful tools to further improve your subscription management:
- Email Settings:You can now configure email templates for different phases of subscriptions—such as pausing, resuming, or disabling—by navigating toSettings > Orders > Subscriptions > Email Settings. This ensures that your customers are always informed and engaged throughout their subscription lifecycle.
- Subscription Webhooks:We've added a new webhook that triggers upon the creation, pausing, or resuming of a subscription. This allows for real-time integration with other systems, enhancing automation and reducing manual tasks.
- Dedicated Subscription Page:A dedicated page is now available for viewing and managing active subscriptions. This page provides customers with a centralized location to oversee their subscriptions, making management more straightforward.
- First Month Free Option:You can now apply a "first month free" offer to subscriptions, providing an enticing incentive for new customers and helping to boost subscription sign-ups.
- API Enhancements:We have introduced a new API endpoint to pause and resume subscription items, providing developers with the tools needed to integrate this functionality into custom applications or workflows. Check out this page to learn more: https://developers.cart.com/docs/rest-api/3843677e01db6-subscriptions
- Subscription Status Emails:Automatically send emails to customers when their subscription is paused, resumed, or deactivated. This feature keeps your customers informed and engaged, contributing to a higher level of customer satisfaction.
To find the subscription section in the backend for MyAccount, simply go to the themes section, edit one of the themes, navigate to the pages section, and scroll down to the customer account area. There you'll find the subscriptions section, which is already included by default, so no additional steps or codes are needed.
This enhanced control over subscriptions not only elevates the user experience but also helps maintain customer satisfaction. With line-item level control of subscriptions, you can now manage each subscription independently, pausing and resuming as needed, all from a dedicated subscriptions page.
Explore these new features to enhance your subscription management and provide a more personalized experience for your customers!