Example of sending an email to a customer's salesperson's email address when a customer of theirs has a declined payment.

Send Email Template to Addresses

EmailTemplateID=2

Addresses=##SALESPERSONEMAIL##

The main thing is that I want to ensure we can use merge codes in the rules engine to direct the email to the right person.

We have encountered numerous instances while creating rules in the rules engine where merge codes are the only way to ensure the correct data is sent to the intended recipient.

It would be extremely valuable to be able to use merge codes in the rules engine. The example above is just one of many, so the feature request is not just for ##SALESPERSONEMAIL##, but for merge codes in general to be usable in the rules engine.