Feature Requests

Rewards Points Data Exports do not include enough Customer data for easy matching to Customer Records. When Migrating customers to the platform and calculating their Rewards Points, we face a problem where there has to be much manual data work to match their records from their previous platform. It would be a nice to have if we could expand the Rewards Points Data Export CSVs to include columns for First Name, Last Name, Email, Store to save time on this manual data work .

I was hoping that some of the native tools would get updated when Spark Pay took over, then when AC broke off again, or when Cart took over. Here's a list of things we'd like to see changed: A new HTML editor for the text boxes. When someone goes in to edit, start and end fragment are auto added in and it can screw up formatting. We have non-tech people adding and updating descriptions and they don't know HTML to look at the code and fix it. Improve the email template editor/creator by adding fresh, engaging templates that are easy to customize. The current templates are like 15 years old. Some things on the internet have changed since then. Provide more conditions and actions for making rules. Can there also be 2 sections for if/than statements. All of the AND statements together and then have a section for ANY conditions. In places (such as rules and audits) where an email template or status if referred to by number only. Why do we need to have another screen open just to refer to a list when AC knows what the status or whatever is called. More payment options such as Apple Pay and mobile methods Custom Shipping Method - can you add an option to assign them to a specific store? Also, when you add a new custom ship method and then go to the shipping settings for an product with custom shipping, by default the new custom methods are active. PLEASE make them inactive by default. We have so many customized products and multiple stores. I can't even count how many times a custom shipping method shows up in another shop. How are we supposed to keep track, QA and fix all of the products that have custom ship methods every time we add a new one. Seems backwards to make it active by default. At the same time, can you add an optional field to assign a warehouse to a specific store? Product Edit Page General - We have mandatory fields on this page yet we get no message when we move on from that page. Why can't mandatory custom fields on the create product page or have an alert if the general page is saved without filling in those fields. Enter tracking # page: why can you choose to see all orders that HAVE tracking numbers and yet you can't view all orders without? Add an option to view orders from a warehouse or with a certain ship method. Add option to search orders using address fields Have more columns of info available to show on the product and order list pages. This would make QAing easier. Custom forms > show before page should have WAY more options than checkout and order details. More options for Discount Codes such as Exclude! Exclude a shipping method from free shipping, exclude an item in a category or whatever. This has come up multiple times with our clients wanting to do a promotion and we have to come up with some work around or tell them we can't do it. Add more columns to this list view as well. At least the store? I'm sure we've come up with more ideas, but these are the things we'd most like added.

When adding budget to a customer account, it would be helpful to support an infinite budget option for designated employees. This could be implemented either by allowing a special value (e.g. -1) in the Reward Points field or by adding a dedicated “Infinite Budget” setting. This would primarily be used for testing checkout flows and order generation during store buildouts.

Depending on where the calculated rates come from the UPS rating API is all over the place especially with 2nd Day Air, it shows a lower price than Ground (And this has happened on other shipping platforms) there should be a way to enforce the shipping service tiers do not violate the ascending service order.

Small bug in the Product Dashboard when the Advanced Search panel is open, If you click inside the Advanced Search panel and then drag your mouse outside the panel and release the press, it closes the panel like you clicked outside of it. This is unexpected behavior for the user and is probably happening because the functionality is tied to a mouseUp event but should be instead tied to mousePressed or mouseIn.

TaxCloud came out with a more robust api, that more clearly identifies Shopping Cart rate lookups verses Orders, as well as offering better support for returns and exemptions. https://docs.taxcloud.com/guides/getting-started/welcome-to-tax-cloud-api

We need the ability to set a "Minimum Order Amount" at the Customer Type level. Currently, the $100 minimum is global. I want to allow Retail Guests to check out with a $0 minimum while enforcing the $100 minimum for our Wholesale Customer Type. This is a critical requirement for Hybrid B2B/B2C stores.

Please enable Fastlane by PayPal as a payment option.

We would like to be able to add customers to different drip series emails based upon whether they are in the US or not.  Currently I have not been able to find a way to do this. For example, we would like to be able to send a product review request email to customers outside the US 30 days after they place their order, since many of the orders take around that long to arrive. For domestic orders it does not make sense to wait that long to send the requests. This is just one example, we have had multiple times when being able to filter customers/orders by country would be useful.

It would be a nice to have if using the Address Verification popup on Checkout screens, when the 'Go Back and Edit my Address' button is clicked, the address is automatically found for the customer and if One Page Checkout is used, open/focus the specific step where the Address should be changed. I have some code that does this in the theme here for reference: https://cougarpartscatalog.americommerce.com/store/admin/themes/v2/HtmlEditor.aspx?edit=CheckoutPages%2fOnePageCheckOut&themeid=62