Feature Requests

Ability to accommodate more than 7 pictures is needed. Most of our product listings have 3-6 photos, however, we have some that have at least 9. When our listings come over from Big Commerce, the additional photos are being truncated before pushing out to marketplaces. In almost all of those cases, the primary photo for the listing is one of those truncated, leaving our listings without the main clear full photograph of the entire product with no background. Customers make purchase decisions largely by the photos in the listing. Without the primary or a sufficient number of photos to show all aspects of the products, we will lose sales on our platforms. Please expand your fields to include up to 10 photos. Thanks for your consideration!

I would like the ability to make default and sale price changes on my listings in BigCommerce, have that price pull into Seller Active, and then push out to my connected marketplaces. Why? I don't want to have to train my team on a totally new app that they would only ever use to make a simple markdown or change a MSRP.

I keep coming across situations where I want to see orders from all non-US countries, but there is not an easy way to filter for every country except US on the orders screen, I have to go through and manually check every country: Simply Adding a Check ALL as well would solve this. Then I could just uncheck US.

I thought I had already posted this feature request, but it seems to have disappeared. We have had multiple customers request that we support optional 2-factor authentication for customer login as well as notifications for logins from a new IP for added security on the front end. We have also had multiple customer requests to support passwords longer than 15 characters, which is the current password max length limit for customer passwords.  Many website security firms are suggesting the use of passphrases rather than passwords, and 15 characters does not really accommodate that.  We have also recently started using a password manager that generates suggested secure passwords, and by default it generates 32 character passwords, again, these are not supported by the current password limitations. It seems like the 15 character limit on passwords is too limiting to accommodate many current security recommendations.

For the items that we custom imprint it would help for the customer to upload their logo and or copy to see how the item will look. Then click to order. VistaPrint for example offers this service for you to review. Thank you

It would be nice if the Webhooks and various other API endpoints included the Parent id on child products. Instead there is some very kludgy brittle workarounds that are less than ideal. Also when exporting product data SellItemsIndividuallyParentIsInfoOnly is included on the child products, attempting to re-import throws an error.

We utilize the Reward Tier option and award our customers in certain tiers a number of bonus points every month. The ability to provide these points to a mass selection of customers would make this task MUCH easier and far less time-consuming.

The Rules Engine should have an option to award customers a monthly bonus amount of reward points based on their reward tier. On a predetermined timing (once a month, once a quarter, etc.), customers in certain tiers can be automatically awarded Reward Points. For example, my company has 5 tiers (Basic, Bronze, Silver, Gold, Platinum). I would like to be able to automatically award specific amounts of bonus points on a monthly basis to customers based on their tier (50 points for Bronze, 100 for Silver, 250 for Gold, 500 for Platinum) and would love the option of making this happen in the Rules Engine.

Currently there is no way to export the quotes with their "expires" T/F toggle or the expiration date. This prevents us from extending/changing any expiration related information in bulk or via automations or external programs (that dont utilize the API). The fields exist and this should be a relative simple addition to the existing import/export for quotes that include the contents, quote status, etc.

Add the ability to set email alerts when KPIs pass certain thresholds or percent changes.