We’ve been busy improving your experience! This update introduces exciting new features, smoother integrations, and a variety of enhancements to make managing your store easier than ever.

• – We’ve added powerful new insights to help you understand how your emails are performing! You can now see detailed delivery statuses for emails sent to your customers — including whether an email was:

You can view email delivery insights in three places:

• – Easily send reward points and gift certificates to customers based on your rules or promotions. This rules can automatically apply to customers based on whatever frequency you deem fit (days, months, years) and can be segmented by Store and Customer Type. No more complex rule engine actions!

• – Limit gift certificates to selected product categories for more targeted rewards.

• – Generated and assign gift certificates to multiple customers in one step.

• – Offer percentage-based discounts on upsell products.

• – Nuvei payment gateway now supports ACH payments for added convenience.

• – Upload multiple images per testimonial to showcase more customer stories.

• – Automatically notify customers when back-ordered products return.

• – Scheduled exports now support custom ports for easier setup.

🔗 Integration Updates

• – Added support for FedEx Ground Economy (formerly SmartPost).

• – Updated to the latest API for better performance and reliability.

• – Added support for Amazon’s SMS service for customer two-factor authentication.

• – You can now send resized images in marketing emails for faster load times.

• – Fraud protection now supports store pickup orders.

• – Choose whether to sync orders as invoices or sales receipts on a per-order basis.

🛠️ Fixes & Enhancements

• Refund reward points applied as discounts when order is canceled.

• Customers can now purchase subscriptions while registering during checkout.

• Improved Quick Order performance.

• Resolved several minor issues with the HTML editor.

• Fixed custom payments not showing correctly in the order editor.

• Added order salesperson and due date to the order list and import/export.

• Fixed increase/decrease quantity issue in cart when use multiple-quantity feature.

• Resolved issue with child items inactive by store and customer type.

• Fixed order balance updates when process payment order.

We’re excited to share the latest updates packed with powerful new features, performance enhancements, and new integrations to improve your workflow and customer experience.

We’ve expanded our personalization features to give you more flexibility when configuring your products. You can now choose from the following input types: Textbox, Textbox with Confirmation, Upload, Dropdown, Phone Number, Data Picker, and Email Address. These new options make it easier to tailor your product experience for your customers’ needs.

We’ve enhanced email tracking to keep you better informed. Now, whenever an email is delivered, bounced, or opened, the status will automatically update in the customer’s email history—giving you clearer visibility into communication activity.

We’ve made several updates to improve your experience and streamline management tasks:

You can now estimate shipping costs using the visitor’s —available on both the Shopping Cart and Estimate Shipping pages.

We’ve introduced new merge codes for visitor’s Geo location data:

These enhancements help provide more accurate shipping estimates with less effort from your customers.

We’ve rolled out several enhancements to improve performance, usability, and flexibility across the platform:

Updated FedEx, UPS, and USPS integrations to the latest API versions for improved reliability and compatibility.

Our HTML editor now includes the latest improvements for a smoother and more powerful editing experience.

You can now schedule widgets to display on specific dates—perfect for time-sensitive promotions or seasonal content.

The "Notify Me When Back in Stock" feature is now available directly on category pages for easier access.

New option to automatically display products from a parent category in all its subcategories.

Configure low stock alerts to trigger only once when inventory drops below your defined threshold.

Your last search term is now saved, helping you find apps and add-ons faster.

View customers’ saved carts directly from the Admin > Orders > Carts page for better insight and support.

We’re excited to introduce Fishbowl Advanced Inventory Integration to automate your inventory workflows, helping you streamline operations and improve accuracy.

With this integration, you can:

We’ve added support for Dillon Gage, a leading precious metals trading platform, to streamline your operations:

This integration ensures accurate pricing, efficient order handling, and seamless communication between your storefront and Dillon Gage.

We heard you loud and clear—geolocation-based traffic blocking is here! This highly requested feature gives you even more control over your storefront, letting you fine-tune who can access your site based on region.

Now, you can easily set up traffic firewall rules to block visitors from specific locations right from your admin. Whether you need to keep certain regions out for security, compliance, or business reasons, we’ve made it simple.

This update puts more power in your hands, making it easier to secure and optimize your store’s traffic. Whether you’re preventing fraud, managing regional restrictions, or simply fine-tuning your audience, this feature gives you the flexibility you need.

If you’re ready to take control, head to to set up your geo-blocking rules now!

We’re starting the year strong with powerful new features and game-changing improvements. Customize your dashboard with new widgets, streamline B2B payments and orders, enhance search with Algolia, and take advantage of the Salesforce integration. Plus, we’ve boosted security, refined order management, and made your storefront even better!

Check out our new dashboard widgets, making all your key metrics super easy to access. Using the drop-down menu, you can smoothly switch between dashboards like Sales, Traffic, Marketing, or Products—where you’ll find everything from your top-selling products and sales trends to revenue breakdowns and shipping insights.

You’ll also have the flexibility to customize your dashboard by toggling between detailed traffic analytics, store sales overviews, rewards status, and top page views. Plus, with the widget selector, it’s simple to add or remove widgets to create the dashboard that fits just right. It’s a straightforward, user-friendly way to stay on top of your metrics and drive your business forward.

Below, we’ve provided some additional details on select widgets to help maximize your dashboard’s potential.

We've rolled out some cool updates to our B2B Portal that make it easier for everyone to stay in the loop and handle payments. These changes are all about making teamwork smoother and more laid back while keeping things running efficiently.

We've refreshed the PDP with a cool new drop-down that pulls Employee IDs from your customer hierarchy, so when you tag items, they're linked to the right person. Plus, you can easily toggle the bulk purchase feature on or off to suit your team's needs.

Our SPSCommerce integration allows you to effortlessly sync purchase orders between SPSCommerce and your storefront, either manually or automatically. SPSCommerce integration is free for all Enterprise and above plan levels.

We've rolled out Multi-Factor Authentication (MFA) for customer logins, just like for admins. Now, customers can verify their identity via email or text for added security.

We have made Product Flag (C1, C2, and C3) easier for you to display them on product images.

Product Flags are short, customizable labels that show up on your product images—ideal for calling attention to sales, new arrivals, or any other special features.

Your new labels will appear immediately on the product images where those flags are activated.

We’re excited to introduce the new “Clone Rule” feature in the Rule Engine! This makes it easier to reuse existing rules for multiple stores. Instead of recreating each condition and action from the start, you can now simply duplicate a rule and fine-tune it as needed. This saves time, keeps your rules consistent and helps avoid errors.

Say you have a rule in Store A that gives 100 rewards points for a customer’s birthday. For Store B, you want the same setup, but with 200 rewards points. Instead of building everything again, just clone the Store A rule and make those quick changes for Store B. In seconds, you’ll have a new rule ready to go.

Log into your backend and head over to the Rule Engine to give cloning a try. You’ll find it makes managing rules across multiple stores simpler, faster and more accurate!

We’re excited to announce two new features that improve credit and billing management for companies: and . These updates give companies more control and flexibility, creating a smoother experience for organizations managing multiple accounts.

The Shared Credit Limit feature allows all accounts linked to a company to draw from a single credit limit, making it easier to track spending and manage outstanding balances.

Enable the Shared Credit Limit feature in . Once activated, orders using credit-linked payment methods draw from the company’s shared credit limit. This limit can also be customized at the individual account level if needed.

For more information, refer to our knowledge base article on Shared Credit Limit to learn more.

The Secondary Billing feature allows companies or their admins to add a second billing contact email. This ensures that billing communications reach multiple contacts, reducing missed invoices and improving documentation.

Admins can add a secondary billing email in within the company profile or through . Once set, billing communications will be sent to both the primary and secondary email addresses.

These new features— and —simplify credit and billing management, giving companies control over how credit is shared and how billing information is distributed. Together, they support smoother operations for businesses managing multiple accounts and contacts.

Say hello to Store Pick Up, our latest rolled out feature, making it easy for customers to pick up their orders at a nearby store. With simple setup options and an optimized checkout experience, this new feature brings added convenience for both businesses and customers. Let’s dive in!

Store Pick Up can be configured by navigating to under the Store Pickup Options section. Key settings include:

Custom shipping methods can be created by navigating to . Ensure the method is flagged as a Store Pickup Method so it only displays when store pickup is selected, hiding all other shipping options.

Easily manage orders with store pickup using the Store Location column in the order list (). You can filter orders by store location using Advanced Search.

On the order edit page (), you can toggle between shipping and pickup. When store pickup is selected, a dropdown will appear to choose a store along with fields for the customer’s name and phone number.

All store pickup details are visible on the View Order page under the Store Pickup label, displaying the selected location.

Enable Store Pick Up to ensure the store pick up option appears during checkout. If no shippable items or subscriptions are present, store pickup will be hidden. Only shipping methods marked as Store Pickup Method will be displayed when this option is selected.

Need to update the layout or merge codes? Use the HTML Editor under to make the necessary changes.

Shipping-specific custom fields can be shown separately during checkout by enabling the “Show Shipping Custom Fields Separate From Shipping Address” setting under theme settings. This ensures only relevant information appears when pickup is selected.

Activate Store Pick Up in your settings today and offer your customers more ways to shop! For additional setup details and best practices, refer to the Store Locations and Store Pickup knowledge base article for more information.

We’re excited to introduce our new Store Locations feature, making it easier for you to manage multiple locations and enhance your customers' shopping experience. Setting up store locations is simple: head to to add or edit any store. This ensures that your physical locations are accurately reflected on your storefront.

We’ve also introduced a widget to search for nearby stores, making it easy for customers to find the most convenient store location. By entering a store name or address, users can quickly locate nearby stores better.

When adding a new store location, it’s important to include the latitude and longitude, especially if the “Show Distance to Store” option is enabled for One Page Checkout. These coordinates can be automatically filled using Google Autocomplete or manually entered via Google Maps, making it easier to ensure location accuracy.

Additionally, you can now assign specific store locations to individual customers. By navigating to the Customer Edit page, you can assign locations under the Assigned Store Locations section. If a customer has specific stores assigned, only those locations will appear during checkout, offering a tailored shopping experience.

A new option called Ship to Store Only has been added, allowing you to restrict orders to store locations only, hiding other shipping address options. This is ideal if you want to ensure customers are shipping directly to a store location rather than providing a home or business address.

In addition, you can customize how store locations appear on your storefront. Use the $$STORELOCATIONSSEARCH$$ merge code to search store location option or use the $$STORELOCATIONSDROPDOWN$$ code for a dropdown menu. Locations can be sorted by distance, sort order, or alphabetically.

Finally, this feature is fully integrated with the API, giving you the ability to create, edit, and manage store locations. For more details, check out the API documentation here. This allows for easy integration with other systems, providing you with more flexibility and control.

For more information on store locations, check out the full knowledge base article on Store Locations and Store Pickup.

We’re excited about our latest rolled out feature: the My Account template for account pages! This new addition is here to make managing and customizing your account menus easier and more efficient.

If you've ever found yourself frustrated with updating account menus across multiple pages, you're not alone. Previously, making changes to your My Account pages meant diving into the HTML editor and manually adding or adjusting merge codes for each section. It was a time-consuming process that left room for errors, as each page needed to be updated individually to keep things consistent.

But that’s all in the past. With our new centralized menu configuration feature, you can now manage all your My Account menu items from a single, convenient location. No more hunting through the HTML editor or tweaking each page separately. Instead, everything is in one place, where you can simply click a checkbox to add or remove the account menu items you want.

To get started, navigate to and click . From there, drop down to the section and find . Once you’re there, click on – this is where you need to be to edit everything in the same location. We’ve even provided an image to guide you through the process from the backend.

Here’s what makes it so great:

This update is a real game-changer for managing your online store’s account pages. It not only simplifies your work but also ensures that your customers enjoy a consistent and seamless experience every time they interact with their account.

If you’re ready to get started, check out our support article on Theme Templates and this Customer "My Account" Navigation Menu guide for all the details you’ll need to know about theme templates.