Feature Requests

Similar to the "notify me" settings on a product, can we have choices for when low stock alert emails are sent? Currently, the low stock warning isn't as useful as it could be since it produces too many emails, and many users want alerts turned off (if they don't filter the emails). Some additional scenarios could be: once (when the item first reaches the Low Stock Quantity) or having a couple of limits (e.g., when the Low Stock Quantity is reached, and then again at certain quantities or perhaps when half the Low Stock Quantity number is reached). An added bonus would be choosing who receives these warning emails. Some of our clients would like to receive these alerts as well.

STOCK STATUS:: Need to add the product status to the company report, product inventory report, to give context to Quantity on Hand, Velocity and Days Left. For instance, if you have a discontinued item, you don't necessarily care about its metrics, like on hand quantity and days left since it isn't visible on the store. FILTERING:: It would be great to be able to not only sort by the Status column, like other columns, but to be able to filter the table results by the stock status. Then be able to export the filtered results. See attached screenshot of proposed setup.

We use Klaviyo to send email and I’ve noticed our bandwidth usage spikes directly with the amount of emails we send. We use Americommerce’s integration to provide the product catalog to Klaviyo. I’ve taken a look into this and it appears the Americommerce catalog JSON file is sending unresized full images to Klaviyo for all products. These end up being directly used in emails from Klaviyo’s end, making every email that is opened by a customer use several megabytes of Americommerce bandwidth. I’ve attached images below showing this. Is it possible we could get this integration updated to link to the resizer images instead? This would shave many gigabytes of bandwidth off our usage (as well make the emails much more reasonably sized for customers.)

Please allow a discount % off the Base Price for products added to cart when upselling. Presently we can only give free shipping or a fixed price. Prices change too often to be setting static pricing in an upsell.

Allow us to enter a quantity discount by percentage instead of being forced to enter an exact dollar amount. I just got embarrassed by this AGAIN because I changed prices on some items and forgot to update the quantity discounts, not to mention that updating each quantity discount price manually (even if doing it in excel) is very time consuming. I yanked 3 votes from other ideas that were going nowhere because this one bites me fairly frequently. I want to set a percentage and never have to worry about it again! (I did this on my old cart, and it was ANCIENT... I can't believe AC can't do this!!)

The meta keywords are specifically for search engines. Those used to be sent to Algolia when the product sync happened, so I don't understand why it was removed in one of the updates to the Algolia integration. We already have alternate search terms entered into the meta keywords field for thousands of products. That info should be available to Algolia.

One of the systems we used to use had an integration with MaxMind and you could auto flag or reject orders if the fraud score was over a certain number. That was very effective at reducing our chargeback rates. Compared to a lot of other services their service is cheap at $1.50/100 transactions ($0.015/transaction). https://www.maxmind.com/en/solutions/fraud-prevention/overview

On the customer reports, Detailed Order History (aka~ My Order History) report page, please add a column with the customer name and a way to filter by it, just like the My Orders page does. The purpose is our clients would like to see, filter and download this report based on a particular employee to see what they purchased, how much they spent and how often they are making purchases. This is important for clients using budgets -- especially shared budgets -- or allowances. I've included a mock-up for clarity.

We ship items from our warehouse and over 20 dropship warehouses.  It would be nice if we could at least group the items in the cart by the warehouse they are shipping from and allow the customer to choose the shipping method for that breakout group/warehouse, like Amazon.com does. It would also be nice if we could tell the system that all items from a given warehouse must use breakout shipping and define that breakout group at the warehouse level, rather than having to define that on an item by item basis.  For example, all items from certain warehouses can not ship via USPS, so we always use breakout shipping for those warehouses and we do not allow USPS to be chosen for items shipping from those warehouses.  It would be nice if this could be streamlines so we could configure breakout shipping and disable shipping providers/services at the warehouse level.

I'm in the process of adding some very large, very heavy items to my store. I've been struggling for days to find the best way to handle shipping on these items without messing up shipping on my other items (which are mostly smaller lightweight items, ordered in larger quantities)During this, I realized that if I had the ability to change ALL shipping settings for a specific warehouse, it would not only solve this problem, but open up options for other issues as well. Example:I have set 40# as the maximum weight for packages in my store - this helps keep shipping quotes somewhat accurate because we won't pack too many things in one box. But now I'm adding items that weigh 100# - no shipping options show up because of the 40# weight limit.Support suggested I set up LTL shipping, which allows a separate weight limit, and that SORT OF fixes my issue. But it limits my shipping offerings on these items. If I could still allow regular UPS and Fedex but with different weight limits, this would offer more shipping options to my customers.